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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Lower prices and availability of wide range of books.
I wish I didnt have to pay shipping for each book
Book condition descriptions were clear and well described. Lower prices for some of my book choices were found and offered by the website. It was a good experience for me as a first time shopper on this website. Thank you.
So far the ordering process was swift and efficient.
Alibris is a lifesaver; I can usually find whichever book students ask for and get them very quickly for my classroom; I have spent a good $1,000 this year on books, furniture, and supplies, but Alibris lessens that expense out of pocket and products are usually as described with super fast delivery.
I would love the option to search for multiple books and have Alibris offer sellers with all of them available to save on shipping. It's currently very clunky to try to match them up. Part of my desire to use Alibris is to purchase used books for environmental reasons and shipping them from all over the place reduces that benefit. Not to mention the added cost of multiple shipping charges.
It's amazing for me that find the book I can not buy it from other ways.
Adding to the order one at a time was very confusing. Not knowing until the end that I would not be charged for shipping was not cool! Over all it took a lot of time to complete this order and unfair to the helper, Urvashi.
Success in final purchase is a 5; but with several times there were roadblocks while attempting to obtain help along the way. I know it is not desired for customers to experience negativity, but possibly some could be addressed and changed. There were a few loops which negatively captivated efforts thwarting success.
They are probably rare. You are "practically perfect in every way" (Mary Poppins).
I always like your site for books. Your site is very friendly, and I generally find what I'm looking for and at an excellent price.
I usually find just what I'm looking for on the alibris books site. Books are in nice condition, and delivery is excellent. Thanks!
Very easy to find and order what I'm looking for - thanks!
Alibris is very reliable source for the books I'm interested in.
I am often pleased to find titles that I'm looking for on the Alibris site. Thanks!
Alibris is one of my go-to book acquisition sites because I often find what I'm looking for.
Items from same seller need combined shipping. They're going to lose more business for charging so much for items that qualify for Media Mail
Albris inventory is often more expensive than other sellers.
There is no discounts for new customers.
Only if you spend 45$ then there a coupon.
Being a new client a person more then likely WILLN'T spend $45.
Plus on $45 the cost of shipping is alot.
You want customers to return. The amount of first order shouldn't be so high.
Because of this poorly decision. I opt out of emails and text alerts.
The descriptions and illustrations helped to explain the content of the books.
Fantastic -- clear, easy to find items, beautiful format for updating credit card, etc. Marvelous way of grouping selected books by vendor, thus saving shipping costs so I don't have to comb through multiple choices and do that myself!
1. Impossible to go back and delete an item once you have reached checkout. I'm stuck ordering two copies of the same book.
2. Got stuck in the "I'm not a robot" verification for what felt like an hour. Some of the photos are very fuzzy and poor.
Very difficult to change mailing and billing address!
Thorough description of books allows one to find a copy that suits one's preferences. Easy communication with sellers and ordering is pretty straightforward.
Ordering website very easy to use. Great price for this book.
There was no place to put my coupon. So I've had to check out twice now to without getting the advertised discount. Not cool.
I had to go into shopping cart to enter a coupon code after trying to find a spot for it when choosing to go straight to place order after adding a book to my cart. I thought there would be an option to add the coupon code before payment that way, but it was easy to find in the cart at least.
More selection and prices available for the book I want to buy.
Your prices and availability make you a logical choice, let's see how the delivery pans out. If it's the USPS, they deliver everywhere in the country and even deJoy can't stop Saturday mail.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

