On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Had the book and easy to navigate web site!
Alibris had the "Hands On A Hardbody" DVD in stock!
Easy to navigate, great recommendations on other books and great pricing!
Finally a great used book website! I will definitely look here for future book purchases.
Found the books I was looking for on the first try.
Multiple titles in the subject area, comprehensive coverage of the subject.
Fast and easy and had what I wanted at a good price.
Alibris takes the sting out of our mourning the disappearance of neighborhood used book shops--while whether in fact they might in part be responsible for this disappearance is inconsequential!
In this case--mail-order retail: trust the message, worry about the messenger (usps)
Straightforward, ad-free and simple. Like browisng the aisles.
I'd prefer not to be automatically toggled to wish list after moving an item there from shopping basket. My 2 cents' worth. Otherwise I'm a satisfied customer fo sho.
I buy lots of used books. Alibris has the best prices and fastest shipping.
Alibris is great! I always get my books sooner than promised.
I have had great experiences always with alibris!
I have ordered many books through alibris. They always arrive on time and packaged in great condition. I find the prices of their contributing bookstores to be the best available.
I could not find the place to put my discount code so in frustration I just hit the purchase button without using my discount code. Sucks!
Great book conditions, fast shipping and the prices are terrific.
The whole free shipping thing was very confusing. I would add enough items in my cart to get the free shipping. I was choosing the item with the ltruck icon and it never worked. So I wound up just buying the one book because the more books I put in my cart at the higher the shipping.
Love getting great deals on books through Alibris.
Had to change my shipping address because we recently moved! That worked smoothly.
Finding the book I wanted (in like new condition) was easy and ordering was a snap!
This site has great reasonable prices and checkout was quick….
The promised $5 coupon that i received by email had no place to enter it@ Checkout. This is a scam. Please issue a full refund immediately.
I felt that the shipping was too high. I think a free shipping amount should happen after $25 worth of purchases on any products in the store.
Your website is a bit more cumbersome than I'd like.
Just placed an order: found everything I was looking for at good prices, low shipping cost.
Easy to find the titles I am looking for, and a good selection.
I would like an easy way to see shipping costs to Canada before sale, perhaps you have it and I did not see it - but it owuld be handy to have a ballpark cost
I love this site and would rather use this site than Amazon.
So happy to have found this vendor. Great experience in placing my order.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members