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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You have made it easy to buy, I like your selections.
I signed up to receive emails about
Future offers and updates. I thought I was going to receive five dollars off my order in that did not happen.
Easy and effortless searches, finds and purchases.
So far it's been great. Easy to view and informative. Thank you.
My book alone is $69 + dollars and eligible for free shipping, but of course that was not the case. I had to find another book, to receive free shipping. All books eligible for free shipping are $4.00 and higher, I dont think thats fair. I was prepared to purchase about 8 books, but each book had its own shipping cost, which made it unaffordable. Not pleased.
In the past 2 days I have tried to order the same book twice, only to receive an email later on saying that the order has been cancelled. I have now ordered the book for the THIRD time. If I receive another cancellation email, I will NOT be using Alibris again.
The vast selection of books is phenomenal. You always have the book I want.
Didn't get my up to $5 off my first order when signing up for txts. I didn't expect it to come off shipping but to get the book for free would have been nice.
I signed up three times. I lost my baskets and hence the lower-priced books and had to pay a lot more for each book. I am not impressed with your website, and my order ended up costing me more than I anticipated. I will be using Thriftbooks, not your site.
Awesome prices and multiple options for additional savings
Even with shipping costs this is cheaper than Amazon and the books are in excellent condition.
Alibris makes "do-overs" easy and you don't lose the items in your shopping cart.
Easy to navigate to the title of the book I wish to purchase.
Great service!
Great computer program, very easy to navigate!
Quick and easy and you had what I wanted!
Thank you
Easy to order.
This is second order I have placed and no problems so far! Thank you!
Its been great, the shipping was efficient and the books are in good condition
Why am I paying 5% tax when the book is coming to Canada?
Very easy to use and good process with great prices
Books were easy to locate and checkout was quick and easy
Wasted 30-45 minutes of my life trying to get my credit card information updated.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

