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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,717
shipping
12,707
quality
12,701
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kentucky
3 reviews
0 helpful votes
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You have made it easy to buy, I like your selections.

Date of experience: February 3, 2023
Georgia
1 review
0 helpful votes
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I signed up to receive emails about
Future offers and updates. I thought I was going to receive five dollars off my order in that did not happen.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Easy and effortless searches, finds and purchases.

Date of experience: February 3, 2023
Georgia
1 review
0 helpful votes
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So far it's been great
February 3, 2023

So far it's been great. Easy to view and informative. Thank you.

Date of experience: February 3, 2023
Texas
2 reviews
0 helpful votes
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My book alone is $69 + dollars and eligible for free shipping, but of course that was not the case. I had to find another book, to receive free shipping. All books eligible for free shipping are $4.00 and higher, I dont think thats fair. I was prepared to purchase about 8 books, but each book had its own shipping cost, which made it unaffordable. Not pleased.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2023
Maryland
1 review
0 helpful votes
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In the past 2 days I have tried to order the same book twice, only to receive an email later on saying that the order has been cancelled. I have now ordered the book for the THIRD time. If I receive another cancellation email, I will NOT be using Alibris again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2023
Texas
1 review
0 helpful votes
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The vast selection of books is phenomenal. You always have the book I want.

Date of experience: February 3, 2023
Florida
2 reviews
0 helpful votes
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Didn't get my up to $5 off my first order when signing up for txts. I didn't expect it to come off shipping but to get the book for free would have been nice.

Date of experience: February 3, 2023
New Mexico
1 review
0 helpful votes
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I signed up three times
March 5, 2023

I signed up three times. I lost my baskets and hence the lower-priced books and had to pay a lot more for each book. I am not impressed with your website, and my order ended up costing me more than I anticipated. I will be using Thriftbooks, not your site.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2023
Texas
1 review
0 helpful votes
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Awesome prices and multiple options for additional savings

Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Even with shipping costs this is cheaper than Amazon...
February 3, 2023
Updated review

Even with shipping costs this is cheaper than Amazon and the books are in excellent condition.

Date of experience: February 2, 2023

Alibris makes "do-overs" easy and you don't lose the...
September 29, 2022
Previous review

Alibris makes "do-overs" easy and you don't lose the items in your shopping cart.

Date of experience: September 28, 2022
New Jersey
1 review
0 helpful votes
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Easy to navigate to the title of the book I wish to...
February 3, 2023
Updated review

Easy to navigate to the title of the book I wish to purchase.

Date of experience: February 2, 2023

Quick and easy
September 24, 2022
Previous review

Quick and easy.

Date of experience: September 24, 2022
New York
2 reviews
0 helpful votes
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Great service!
February 3, 2023
Updated review

Great service!
Great computer program, very easy to navigate!

Date of experience: February 2, 2023

Fast and efficient
January 14, 2022
Previous review

Fast and efficient

Date of experience: January 13, 2022
New York
1 review
0 helpful votes
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Quick and easy and you had what I wanted!
Thank you

Date of experience: February 2, 2023
Colorado
1 review
0 helpful votes
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Easy to order
February 3, 2023
Updated review

Easy to order.
This is second order I have placed and no problems so far! Thank you!

Date of experience: February 2, 2023

Easy transaction!
January 30, 2023
Previous review

Easy transaction!

Date of experience: January 29, 2023
New York
1 review
0 helpful votes
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Its been great, the shipping was efficient and the books are in good condition

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
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Why am I paying 5% tax when the book is coming to Canada?

Date of experience: February 2, 2023
Pennsylvania
1 review
0 helpful votes
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Very easy to use and good process with great prices

Date of experience: February 2, 2023
North Carolina
1 review
0 helpful votes
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Books were easy to locate and checkout was quick and easy

Date of experience: February 2, 2023
Colorado
1 review
0 helpful votes
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Wasted 30-45 minutes of my life trying to get my credit card information updated.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2023