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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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What's this with the 'sing' -- are you making dealers pay to be part of this?
I'm confused about the shipping. What is consolidated shipping? I'm assuming it means my 2 books will be shipped together?
I typed in the specific ISBN number of the book I wanted. I reached the alibris website and made my purchase promptly.
Great. No problems encountered placing this order. I'm grateful for the coupon
There was a delay placing this order. I had to try 5x's before the order was confirmed.
I have always been pleased with my purchases through your venue
I was happy to find the books I wanted at a lower price.
It's been ok but I can't access this site with my tablet
This increase in shipping makes it difficult for all of you who live on a fixed income, other than that it's all right
Everything is great as usual but the shipping has went through the roof.
I like this site a lot. You have a good assortment of used-book suppliers, and you give fair information about the condition of the used books.
I like your ratings of the quality of the used books.
Good prices, tons of items I was looking for. Easy and quick check out!
Very easy to find what I needed and quick to check
So far has been a pleasure, easy to use from start to finish
Tried googling your site. It was hard to navigate especially when I discovered I had an account with you initially opened several years ago. However, I persevered!
So far so good. I dont think I have bought from Alibris before. Hopefully delivers is as good as online shopping.
Good website; easy to order; reasonable cost/mailing charges.
Not easy to utilize coupon. Should be place on checkout page.
Great site with so many books available at great prices!
Found little treasures that I was unable to locate on other sites! Yay for me!
Very pleased with the website. It's easy to navigate, everything is very clear and efficient. This makes for an all around positive online shopping experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

