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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have used Alibris before, they are fast, accurate, and very reasonably price. What more can you ask for?
I can find almost any book I want and purchase it within minutes. This is the best and fastest way to aquire books.
Fast and easy shopping. I will look here next time I am looking for a book.
Love the way everything is setup, its made easy and the books are in great shape. I hate the shipping prices, quite pricey. Alibris is my favorite
Love Alibris! It's easy to Google the books and include "Alibris" to find the book and BOOM --there it is!
So easy and so nice to find unusual books this way!
Shipping is outrageous--of all the books I wanted the shipping was just as much as the books- I know it doesn't cost $10 to ship 2 books. I opted to buy from the University- as their shipping was 12.00 for 6 books, not 35 for 10 books.
It was pretty quick and easy. I had to guess at my password and got lucky.
Very easy to find what I'm looking for, very easy to order...thanks!
Great books, easy to order, easy to track, great customer service, always as described. Thank you!
Really good. Thank you.I was a bit confused upon entering my Visa number since I eeded to exclude then spaces, but didn't know that.
I wish I could see if the seller was sending at the 4.49 rate before getting to the purchase section.
Fairly easy to shop and check out. I like the way you can choose specific editions of your books and don't have to guess whether the book will look the same as it appears on your page.
A bit confusing but I finally figured out the website
Found the book I wanted at the best price. I have shopped at Alibris previously and have only the best experience.
I have ordered a number of times from Alibris when I want a used book in good condition at a very good price. Once again I wasn't disappointed. First of 3 books ordered came earlier than I expected, in condition exactly as had been described. I will continue to order from Alibris from whom I've had consistently good service.
I wish shipping were free but shopping experience and actual book cost were very good
I just emailed you to cancel a book I ordered by mistake, then ordered the book I really needed. If this goes well, I'll be happy.
Ordering was easy. Having a delivery date would be nice. I can provide further feedback after the process plays out a bit.
Shipping from one place should give a person a shipping price break.
Always easy ordering with a plethora of price points and qualities.
Alway reliable for the best quality and nice prices. I like that you have used books at all price points.
Easy peazy selection and quick order layout
Ordering was easy. We'll see about processing, delivery, and accuracy of descriptions of condition of book when received.
I wish it showed the price and shipping as 1 combined total while I was shopping.
$8 shipping for two books seem excessive. Also, the final "Submit" button shows an option that seems not to be optional. Reduced rating accordingly, to the lowest that doesn't raise even more barriers. Shoot yourselves in the foot much?
I wanted to purchase as a guest but the system claimed I had selected the "first time" option, which doesn't exist, then forced me to sign in with a password. This type of barrier drives customers away. Also, this page won't let me out without choosing followup, AND agreeing to having my comments published. Yet another barrier, fewer future customers.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

