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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,027
value
12,614
shipping
12,604
quality
12,598
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
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Well they gave me a coupon code but then they didn't let me enter it. So I didn't get the discount of $5.

Date of experience: February 5, 2023
Minnesota
1 review
0 helpful votes
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I have used Alibris before, they are fast, accurate,...
February 5, 2023
Updated review

I have used Alibris before, they are fast, accurate, and very reasonably price. What more can you ask for?

Date of experience: February 5, 2023

I can find almost any book I want and purchase it within minutes. This is the best and fastest way to aquire books.

Date of experience: July 2, 2022

Fast and easy shopping
April 2, 2022
Previous review

Fast and easy shopping. I will look here next time I am looking for a book.

Date of experience: April 2, 2022
New York
1 review
0 helpful votes
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Love the way everything is setup, its made easy and the books are in great shape. I hate the shipping prices, quite pricey. Alibris is my favorite

Date of experience: February 5, 2023
Illinois
2 reviews
0 helpful votes
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Love Alibris!
February 5, 2023
Updated review

Love Alibris! It's easy to Google the books and include "Alibris" to find the book and BOOM --there it is!

Date of experience: February 5, 2023

So easy and so nice to find unusual books this way!
November 18, 2022
Previous review

So easy and so nice to find unusual books this way!

Date of experience: November 17, 2022
North Carolina
1 review
0 helpful votes
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Shipping is outrageous--of all the books I wanted the shipping was just as much as the books- I know it doesn't cost $10 to ship 2 books. I opted to buy from the University- as their shipping was 12.00 for 6 books, not 35 for 10 books.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2023
California
1 review
0 helpful votes
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It was pretty quick and easy
February 5, 2023

It was pretty quick and easy. I had to guess at my password and got lucky.

Date of experience: February 4, 2023
California
1 review
0 helpful votes
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Very easy to find what I'm looking for, very easy to...
February 5, 2023
Updated review

Very easy to find what I'm looking for, very easy to order...thanks!

Date of experience: February 4, 2023

Great books, easy to order, easy to track, great customer service, always as described. Thank you!

Date of experience: March 20, 2021
California
3 reviews
0 helpful votes
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Really good
February 5, 2023

Really good. Thank you.I was a bit confused upon entering my Visa number since I eeded to exclude then spaces, but didn't know that.

Date of experience: February 4, 2023
Florida
1 review
0 helpful votes
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I wish I could see if the seller was sending at the 4.49 rate before getting to the purchase section.

Date of experience: February 4, 2023
South Carolina
1 review
0 helpful votes
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Easy!
February 5, 2023

Easy! Keep expecting something to go wrong! Price on books were great too!

Date of experience: February 4, 2023
Texas
1 review
0 helpful votes
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Fairly easy to shop and check out
February 5, 2023

Fairly easy to shop and check out. I like the way you can choose specific editions of your books and don't have to guess whether the book will look the same as it appears on your page.

Date of experience: February 4, 2023
New York
2 reviews
0 helpful votes
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A bit confusing but I finally figured out the website

Date of experience: February 4, 2023
California
1 review
0 helpful votes
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Found the book I wanted at the best price. I have shopped at Alibris previously and have only the best experience.

Date of experience: February 4, 2023
New York
1 review
0 helpful votes
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I have ordered a number of times from Alibris when I want a used book in good condition at a very good price. Once again I wasn't disappointed. First of 3 books ordered came earlier than I expected, in condition exactly as had been described. I will continue to order from Alibris from whom I've had consistently good service.

Date of experience: February 4, 2023
New York
1 review
0 helpful votes
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I wish shipping were free but shopping experience and actual book cost were very good

Date of experience: February 4, 2023
Colorado
1 review
0 helpful votes
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I just emailed you to cancel a book I ordered by mistake, then ordered the book I really needed. If this goes well, I'll be happy.

Date of experience: February 4, 2023

Ordering was easy
February 4, 2023
Previous review

Ordering was easy. Having a delivery date would be nice. I can provide further feedback after the process plays out a bit.

Date of experience: February 4, 2023
Florida
1 review
0 helpful votes
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Shipping from one place should give a person a shipping price break.

Date of experience: February 4, 2023
Arizona
1 review
0 helpful votes
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Always easy ordering with a plethora of price points...
February 4, 2023
Updated review

Always easy ordering with a plethora of price points and qualities.

Date of experience: February 4, 2023

Alway reliable for the best quality and nice prices
December 29, 2022
Previous review

Alway reliable for the best quality and nice prices. I like that you have used books at all price points.

Date of experience: December 29, 2022

Easy peazy selection and quick order layout
April 26, 2022
Previous review

Easy peazy selection and quick order layout

Date of experience: April 26, 2022

Ordering was easy
February 2, 2021
Previous review

Ordering was easy. We'll see about processing, delivery, and accuracy of descriptions of condition of book when received.

Date of experience: February 2, 2021
Iowa
1 review
0 helpful votes
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I wish it showed the price and shipping as 1 combined total while I was shopping.

Date of experience: February 4, 2023
Indiana
1 review
0 helpful votes
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$8 shipping for two books seem excessive
March 6, 2023
Updated review

$8 shipping for two books seem excessive. Also, the final "Submit" button shows an option that seems not to be optional. Reduced rating accordingly, to the lowest that doesn't raise even more barriers. Shoot yourselves in the foot much?

Date of experience: February 4, 2023

I wanted to purchase as a guest but the system claimed...
February 8, 2023
Previous review

I wanted to purchase as a guest but the system claimed I had selected the "first time" option, which doesn't exist, then forced me to sign in with a password. This type of barrier drives customers away. Also, this page won't let me out without choosing followup, AND agreeing to having my comments published. Yet another barrier, fewer future customers.

Date of experience: January 9, 2023