On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Responds quick when you need help and responds quick to do request
4 stars because I just wish the combined shipping was more affordable from the same seller. I would like to see more discounts on this option.
Love this site, and recommend to everyone!
What a wonder way to find cheap books, already infused with good Vibes and character, and help the environment in the process!
Billing address would not allow me to change it and order would not go through without that change. I worked for a good 15 minutes to change it. Finally it worked, only when I saved my card number, which I preferred not to do.
Could not find the place to put in my discount code.
I love Alibris and encourage others to buy their books from Alibris
So easy to find titles and easy to navigate the site good experience
So fast it's been cheap, and easy to navigate, pay etc.
Easy everything and local to my region. Wonderful!
Easy to find, easy to order, easy to change CC! Thanks
My shopping experience has always been a good one! That's why I only shop here.
I have been shopping with Alibris for years. Never disappointed!
Love this site. Have used it for years and years. Always my first choice!
Best availability. Clear instructions. Accurate ratings.
Always first rate. Rare titles always available and very reasonably priced.
Very easy to navigate and great selection of books compared to other sites
I've used alibris many times in the past. Always great results
Easy user interface, good selection, pretty quick delivery.
I was looking for books of pictures of dancers and when I saw who the photographer was, I needed to get them. My grandaughter loves his work.
Difficulty in changing and correcting shipping and billing address
Fast and easy - return customer, just forgot password and it was sent to me right away!
The site directed me away from my code for a discount
The experience has been great!
Can't wait to receive my product!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members