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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was fine. Shipping cost is too high for a paperback.
Good prices and organized and easy to follow check out!
I've used Alibis for years. Always a good resource for hard to find books.
My shopping experience will be realized when I receive the book in the condition described here.
It was good, but I would have liked to see a message such as "buy $xx more and get free shipping" or something.
Good range of conditions and titles. I don't often buy books... When I do, I always check alibris first!
The website is easy to navigate and the process to order is clearly laid out.
Quick and easy. Found the book I wanted at a price I was happy with. Thanks!
There should be a way to ship to different addresses in one order.
I love Alibris...my brother told me about it years ago...it never fails me in finding a book.
Always a pleasure and always find my book!
Would not go through a couple of days ago. Waiting! Waiting! Hopefully this works today.
Always good with Alibris. Could make ordering multiple copies of same book more easy.
Quick easy ordering experience. Great price. Great user-friendly website.
Excellent service. Easy to use web site. Gracious, thorough. Thanks.
At the end when trying to check out website said that something had changed sense my last time to calculate and I didn't see a difference. I really wish there was a way to see the differences that was suggested. I didn't keep a list so I have no way of knowing. Is there a way to keep track of that?
I was able to find what I was looking for with ease.
Your free shipping policy is strictly a marketing bait program, as you already know. I had 8 books in my cart and one one eligible for free shipping. State your policy honestly in the first place. Plus, when one buys more than one item from the same supplier and ships to the same address, it would be nice if you encouraged them to adjust the shipping costs to reflect their own savings.
The book prices listed somehow mysteriously change in order to drop a dollar or two below the coupon limit in order to be worthless to the buyer.
I would recommmend Alibris if ONLY one item is to be purchased at a time.
Found a book I was looking for at a great price and locally also! I will return in the future.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

