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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,682
shipping
12,672
quality
12,666
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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It was fine
February 10, 2023

It was fine. Shipping cost is too high for a paperback.

Date of experience: February 10, 2023
South Carolina
1 review
0 helpful votes
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Good prices and organized and easy to follow check out!

Date of experience: February 10, 2023
Texas
1 review
0 helpful votes
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I've used Alibis for years
February 10, 2023

I've used Alibis for years. Always a good resource for hard to find books.

Date of experience: February 9, 2023
Texas
1 review
0 helpful votes
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Lost my cart twice signing up for membership and didn't get the option to enter disc code to use my $5 coupon

Date of experience: February 9, 2023
Pennsylvania
1 review
0 helpful votes
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My shopping experience will be realized when I receive the book in the condition described here.

Date of experience: February 9, 2023
New York
1 review
0 helpful votes
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It was good, but I would have liked to see a message such as "buy $xx more and get free shipping" or something.

Date of experience: February 9, 2023
New Hampshire
1 review
0 helpful votes
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Good range of conditions and titles
February 9, 2023

Good range of conditions and titles. I don't often buy books... When I do, I always check alibris first!

Date of experience: February 9, 2023
Illinois
1 review
0 helpful votes
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The website is easy to navigate and the process to...
February 9, 2023
Updated review

The website is easy to navigate and the process to order is clearly laid out.

Date of experience: February 9, 2023

The website is easy to use
December 20, 2022
Previous review

The website is easy to use.

Date of experience: December 20, 2022
Missouri
1 review
0 helpful votes
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Quick and easy
February 9, 2023
Updated review

Quick and easy. Found the book I wanted at a price I was happy with. Thanks!

Date of experience: February 9, 2023

Found what I wanted quickly
February 24, 2021
Previous review

Found what I wanted quickly

Date of experience: February 24, 2021
Oregon
1 review
0 helpful votes
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Lots of selection
February 9, 2023

Lots of selection. Easy to find what i was looking for

Date of experience: February 9, 2023
Ohio
1 review
0 helpful votes
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There should be a way to ship to different addresses in one order.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2023
Oregon
2 reviews
0 helpful votes
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I love Alibris...
February 9, 2023
Updated review

I love Alibris...my brother told me about it years ago...it never fails me in finding a book.

Date of experience: February 9, 2023

Always a pleasure and always find my book!
October 7, 2022
Previous review

Always a pleasure and always find my book!

Date of experience: October 7, 2022
Michigan
1 review
0 helpful votes
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Would not go through a couple of days ago
March 11, 2023
Updated review

Would not go through a couple of days ago. Waiting! Waiting! Hopefully this works today.

Date of experience: February 9, 2023

Quick and easy
January 10, 2023
Previous review

Quick and easy

Date of experience: January 10, 2023
Illinois
1 review
0 helpful votes
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Always good with Alibris
February 9, 2023

Always good with Alibris. Could make ordering multiple copies of same book more easy.

Date of experience: February 9, 2023
Maryland
2 reviews
0 helpful votes
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Quick easy ordering experience
February 9, 2023

Quick easy ordering experience. Great price. Great user-friendly website.

Date of experience: February 8, 2023
Massachusetts
6 reviews
0 helpful votes
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Excellent service
February 9, 2023

Excellent service. Easy to use web site. Gracious, thorough. Thanks.

Date of experience: February 8, 2023
North Carolina
1 review
0 helpful votes
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At the end when trying to check out website said that something had changed sense my last time to calculate and I didn't see a difference. I really wish there was a way to see the differences that was suggested. I didn't keep a list so I have no way of knowing. Is there a way to keep track of that?

Date of experience: February 8, 2023
Georgia
1 review
0 helpful votes
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I was able to find what I was looking for with ease.

Date of experience: February 8, 2023
California
1 review
0 helpful votes
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Your free shipping policy is strictly a marketing bait program, as you already know. I had 8 books in my cart and one one eligible for free shipping. State your policy honestly in the first place. Plus, when one buys more than one item from the same supplier and ships to the same address, it would be nice if you encouraged them to adjust the shipping costs to reflect their own savings.

The book prices listed somehow mysteriously change in order to drop a dollar or two below the coupon limit in order to be worthless to the buyer.

I would recommmend Alibris if ONLY one item is to be purchased at a time.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2023
Washington
1 review
0 helpful votes
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Found a book I was looking for at a great price and locally also! I will return in the future.

Date of experience: February 8, 2023