On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The range of books you have is fantastic, and finding them a cinch. Thank you!
Perhaps the best site I have found for books at reasonable prices
Well designed website, easy to navigate and complete transaction
Very clear site and easy to follow instructions. I like to use PayPal and they made that easy to use. I have always been well served by alibris.
Lots of books offered, easy to shop and check out!
I appreciate alibris for the ease and variety and also for being a way of reaching independent bookstores. Thank you
I dont agree with the price to ship one or more paperback books that dont weigh hardly anything. Shipping cost more than the entire book order!
Found just what i wanted! Checkout was fast and easy!
I purchase almost all of my books for my two book clubs from alibris and I have for years. You always have the titles I need for far less than amazon. Books always arrive in good condition.
Entering shipping and billing addresses took 3 attempts.
I'd like cheaper or free shipping, even if it's slow.
I have been using your service for almost 20 years for college resource books, for ministry resources, for bible study companion books, - some books being pretty obscure, and have never, not once, had a problem. I am happy to give a good review and recommend your service to others.
Go under the Peace
Char Anderson
It was fast and just what I needed, I lost this book and have the quilt ready to finish and so you saved me. Thank you very much. I know I will find the book I had right after I receive the new one
Alibis is my go to place for finding reading material no one else seems to have,
Wish I could Have got the discount- maybe cuz I had A previous account. But shipping is a lot. Hope the book is big. But on a positive note- this was the only place I could Find this book, cheap, and in stock besides a kindle book. And I'd rather have the actual book. So thank you much
Had account. Forgot password. Way too much effort to reset
You almost lost the sale
Had limited time but was forced to sign in. Resetting password used more time. Would have ben quicker and almost same price to shop Amazon which I was trying not to for this book.
Surprisingly, no option for expedited shipment was presented.
The shipping charges changed dramatically just before I finalised the order.
Found the item I was looking for. Not that common.
I love Alibris! Reliable, speedy, and a great selection.
Alittle difficulty this time… and it kept changing my address for shipping to a former order… hopefully everything is coming to Germantown TN
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members