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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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You folks had a very old shipping address on file it was necessary for me to put in the new addres four times
Good Easy to navigate. Had some trouble with wish list. Finding it but found it at the bottom.
Had a hard time deleteing the number of books in my cart. Had to go to the very end. I didn't want 4 copies of the same book.
By far, Alibris is the best and easiest site to navigate!
My credit card on file with you has expired and there was no quick/obvious way for me to update it in order to complete my purchase. I switched to Paypal, which was OK, but I still haven't updated your files regarding my credit card. It would have been nice to have an easy link within the notice of obsolence. But it worked out. Thank you!
I like that you put me right up on the profile page to add my info instead of going through endless pages of advertising b/4
I love buying a books from Alibris, great quality, item as described, been using them for a few years now and no complications. Easy search and order process, and buying used books is eco friendly!
I found the book I was looking for and the website easy to use.
Website is easy to navigate and lets me use Paypal, which is the fastest and safest way for me to make online purchases.
Shipping is somewhat high but the variety of books available are awesome.
Very good experience except the book I originally ordered was no longer available and I ordered a replacement copy that was slightly more expensive.
Easy to find what I am looking for and all the sellers offering book
I would like to see shipping be caculated for multiple purchases from the same vendor, rather than shipping for each item, which means my order shows 3 books for about $6 total and $12 in shipping which seems excessive.
Always have what I want in stock, and generally at a better price.
You had a copy of the book I have been searching for and the price is reasonable.
You had the book I wanted, the price was reasonable and the book will be delivered in 3 days.
I could answer this more accurately if my order was completed. I didn't realize I was buying from an overseas seller and I would not have completed the sale had I realized. But it may work out, we'll see.
Quick and easy. I hope the book arrived quickly also.
I like the option of choosing between several available copies of the book and checking the condition of each.
It is Simple & easy doing business with you just how I like IT! T/U
P. Harvey
To type in my information did not go smoothly! Had t o do ever thing twice
After seeing the movie is was glad to pick up the book. Shopping experience is as always great!
The whole process in buying my book took only minutes.
I would have liked to have the option (and pay for) an overnight or near overnight delivery. Or at least a shipping date that spanned 6 days;
The range of books you have is fantastic, and finding them a cinch. Thank you!
Perhaps the best site I have found for books at reasonable prices
Well designed website, easy to navigate and complete transaction
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members