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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris had great supplies/choices for the books I wanted.
I always love to shop for my books at Alibris. They have what I want and ship immediately. I love their service.
Trouble with my credit card and shut down of your system wasted lots of my time. I switched to paypal and no problem. Stupid that it rejected my credit card becasue billing address was wrong. There was nothing wrong with it!
I was happy to see that I could finally get these books that I needed for my collection. This authors' books are so hard to find. It took me awhile to figure out how to order these books. At first, I could not figure out how to put the code in. And your website kept jumping out of my computer. But over are I figured it out.And I will continue to order from this company
No fuss shopping - quick and straightforward, with my details correctly remembered. Unlike another bookseller which defaults me every time to the wrong delivery address.
When I clicked on the book it brought me to your page. I was offered a $5 discount if I signed up for emails, I did so.
I typed in the book to receive my discount, I was told you didn't have this book, yet I am buying it?
Don't send me emails if you mislead people to sign up for them with the offer of a discount! Isn't that a bait and switch type move?
I have purchased through Alibris several times. I am very pleased with the variety of books available and delivery has been great.
Thank you for having the best price on what I was looking for :)
Some sites save my cart while I navigate and come back; Alibris doesn't. Otherwise a great experience.
Your website makes it so easy when searching and purchasing books.
Website is easy to use and search for a book.
Alibris always has a great selection of books from various vendors, and I've never been disappointed from any order that I've purchased using Alibris.
I enjoy shopping at Alibris, as I always find what I'm looking for.
I enjoy shopping on Alibris and have always experienced great service when ordering my books.
I always enjoy shopping at Alibris... a great resource.
I never have any problems when ordering books from Alibris!
Anytime I'm lo0oking for an obscure book, I go right to Alibris!
Alibris has always treated me well!
Long time customer,. Great selection and books in condition as advertised.
Shipping fees to high for slow service.
Good selection with pretty good prices.
Found what I wanted and got it at a good price. It all worked for me.
Alibris is my favorite place to get good books at a cheap price, I recommend it to anyone who likes to read. Great source for history books.
Love Alibris! I have purchased dozens of books and am always happy with them!
Use of Code was described to be $2.00 off total if $20. Total order, which did not occur when entering code
Relatively easy to find. I wish you had a "reference or Price Guide" section that would save me time.
I would like it if the system would update the cart automatically when you can purchase books from the same seller. Its very manual right now.
It is really convenient to do one stop shopping for books.
Easy to find the books I wanted and easy to find.
I would like to see inside the books before buying. Otherwise shopping experience fine
Your ordering menu is marvelous, and the prices are the best that I have found.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

