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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent choice of condition and prices. Able to locate hard to find books. Great service. Easy to navigate website.
Easy to navigate website. Dependable service. Best prices too.
A good source for hard to find books. Reliable.
It was easy to find what I was looking for. I was able to look at a list of sellers without clicking any further and found a book in the condition I wanted.
Very quick and easy to make my purchase and navigate various options for the book I wanted.
First time I've bought anything from here. I guess we'll see how long it takes to arrive. Ordering online was very easy, a user-friendly site!
Good experience. But each book is charged a separate charge for shipping
I don't like having to reevaluate my choices when checking out. The best information should be available as I make my choices.
Great website, good prices, reasonable shipping cost
Shopped here several times, never failed to deliver great experience!
First time on this site, with good prices, and a good selection of music.
Best price, nice little coupon, and my books ship quickly. Thank you!
This is my first time purchasing from you. You had the book I wanted, and it was available in the US, which made the shipping charges reasonable. Now I'm just hoping that the book arrives and is actually new, then I'll be very happy!
First time user, everything seems good. We'll see.
You charge more in shipping & tax than most of the movies cost. Might want to work on this?
The only problem is the fact that it costs more to ship than your actual purchase. This needs improvement.
Make it easier to find box sets of series.
My only problem is I often put a list of books in my cart, then when I sign into my account the cart is empty and I have to search again.
Good search features and selections of used books.
Terrible time logging in -- had to shut down computer, reset password, and by then, the original copy of the book I wanted was gone...
Great experience, never had an issue with Alibris, Usually find what I'm looking
For. Shipping is fairly quick. Books arrive in good condition.
Great prices, easy to navigate site, good information about the book condition
Easy to use website. Had the book that I wanted. Great price
Although I have not ordered books recently, I have used Alibris for buying my books for, gosh, 10-14 years, not sure how long. This is the site I go to first. They, I'd say, have just about every book i am interested in buying. Thank you Alibris! I think you rock.
I have purchased used books from Alibris for years. It's always been easy and 99% of the time they have what I want.
I have been ordering books from Alibris for years. When I am looking to purchase a book this is my go-to site.
It has been a while since I have ordered books but find this site very easy to do so.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

