On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My cart wasn't saved when I had to reset my password to log in and then the item was gone. I'm not even sure it was gone or if it just disappeared because it went into my cart which then disappeared. Disappointed because I wanted that version.
6 items were ordered from the same seller, and shipped from a few different locations. All items were eventually received (4 items on one day from 2 locations) and 2 items several days later.
Easy to use and check out with continue shopping is a plus.
Went back to be sure this is a new book, and unfortunately, my credit card details were lost. Would be nice to have a way to double check and not lose my information.
First time using this site. It was easy to use and I liked it.
It was a breeze to update my address and Card details
I have two Visa cards. One is denominated in USD and the other in CAD. It would be nice to save *both* in your system and then be able to switch between them, depending on where I'm having my order shipped. Just a suggestion...
Thanks,
- marc
Easy search to find the book I was looking fo Easy to complete my order.
Well, it's my first time using this company, and I just ordered so as far as ordering,and prices go, it's amazing. We will see the condition of the books and how long it takes to get them will have a huge factor on whether I use it again or not.
Vast selection, extremely good prices & easy checkout.
It was easy and quick,an all around great experience.
It was easy ordering, and great prices. A great experience.
Quick and easy ordering. Easy to find the title I was looking for
Satisfying so far. Let's see if or when I receive my order and it's condition
Very easy to look up books, see a selection of what is available and by price and shipping fees. Easy checkout. Will use again
I have shared with many, a Libra gives the best service, has a user friendly website, I've always been very pleased with the books I've ordered
I love shopping with Alibris. No book should be in storage. The best place for a book is in someone's lap being read
I've been a loyal customer for years now. I purchase all of my books at Alibris.
I love shopping on alibris. I find beautiful books for wonderful price. All books are always as described by the sellers.
I have always loved books. Love having the ability to find books without having to travel as there are no book stores within 60 miles of my home. Especially book store that carry old tomes.
I love ordering from alibis because they always have what I need.
Easy to follow. Anxious to receive. Hoping for good shipping time
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members