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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,599
shipping
12,589
quality
12,583
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Everything I've received from here has been in great condition. No complaints!

Date of experience: March 17, 2023
Florida
1 review
0 helpful votes
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It's very klunky
April 17, 2023

It's very klunky. Not at all user friendly. It works. It just takes a lot longer to get it done and I have to reenter a lot of the same information.

Date of experience: March 17, 2023
Washington
1 review
0 helpful votes
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I have found more "hard to find" books through Alibris than any other website. This present order is the first time I've purchased videos here, and once again - it's because they aren't available except with streaming services. So, Alibris continues to have a very specific and exclusive status in my life!

Date of experience: March 17, 2023
Minnesota
1 review
0 helpful votes
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A really wonderful, easy-to-use online site to buy...
March 18, 2023
Updated review

A really wonderful, easy-to-use online site to buy books. Been with Alibris for decades.

Date of experience: March 17, 2023

Good communication with seller
April 21, 2022
Previous review

Good communication with seller.

Date of experience: April 21, 2022

It's always a pleasant experience to find the book...
March 20, 2022
Previous review

It's always a pleasant experience to find the book you want, then see other, related books offered. I've been an Alibris customer for many years.

Date of experience: March 19, 2022

Always fast and easy: I can find what I want faster...
February 22, 2022
Previous review

Always fast and easy: I can find what I want faster than anywhere else, online.

Date of experience: February 21, 2022

Quick & easy
January 17, 2022
Previous review

Quick & easy.

Date of experience: January 16, 2022

I shop for good books at Alibris frequently because...
December 29, 2021
Previous review

I shop for good books at Alibris frequently because almost always the books are exactly as described, and I am very satisfied.

Date of experience: December 28, 2021

Website is quite intuitive
February 4, 2021
Previous review

Website is quite intuitive. Find the right book I want within a minute or two. Wide variety, excellent prices.

Date of experience: February 3, 2021
California
1 review
0 helpful votes
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Good, I found what I was looking for at a low price.

Date of experience: March 17, 2023
California
1 review
0 helpful votes
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I know that there's a lot of book places out there...
March 17, 2023
Updated review

I know that there's a lot of book places out there but I've been doing business with a good 15 years and I always come back to them to find books and other information. And they treat me fairly with the billing and the price. I've never had a bad book even when it says Fair and I really trust that they do a good job because they're responsible for what they do.

Date of experience: March 17, 2023

Kept promising free shipping and after I purchased...
June 3, 2021
Previous review

Kept promising free shipping and after I purchased required Amy none. So I reorder less!

Date of experience: June 2, 2021
Ohio
1 review
0 helpful votes
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I always find what I'm looking for at a great price

Date of experience: March 17, 2023
Kentucky
1 review
0 helpful votes
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I always have a great experience when I'm shopping...
March 17, 2023
Updated review

I always have a great experience when I'm shopping with Alibris! You can find any title/author you want and always several options for the various editions and pricing. Since I work at a local library, sometimes I shop here for books to replace older ones which have been damaged or lost, and quite frequently I recommend this site to patrons if they're looking to purchase a book for themselves or if they can't find a title on our shelves.

Date of experience: March 17, 2023

I always love to shop at Alibris
November 30, 2022
Previous review

I always love to shop at Alibris. Great prices, a great selection and pretty quick shipping. Thank you!

Date of experience: November 30, 2022
New Hampshire
1 review
0 helpful votes
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Found the book I wanted very quickly and am looking forward to its arrival so I can read it. I've heard so much positive comments about it.

Date of experience: March 17, 2023
Washington
1 review
0 helpful votes
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Repeats of offered books are confusing. Easier to use site if a book offer is listed only once on a page.

Date of experience: March 17, 2023
Minnesota
1 review
0 helpful votes
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Good enough
March 17, 2023

Good enough. Found multiple copies of the book I wanted at a very reasonable price.

Date of experience: March 17, 2023
Florida
1 review
0 helpful votes
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Prices are good, but shipping is almost a non-starter.

Date of experience: March 17, 2023
Colorado
1 review
0 helpful votes
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I love the website and the platform it provides for...
March 17, 2023
Updated review

I love the website and the platform it provides for the little guys...

Date of experience: March 17, 2023

When I shop for books, movies and music, I prefer Alibris...
September 8, 2022
Previous review

When I shop for books, movies and music, I prefer Alibris...

Date of experience: September 8, 2022
Texas
1 review
0 helpful votes
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I had a really hard time changing the billing address
March 17, 2023
Updated review

I had a really hard time changing the billing address. I had to log out and start over and then it wasn't that easy. Compared to other websites at least. Thank you.

Date of experience: March 17, 2023

Good experience
January 29, 2023
Previous review

Good experience

Date of experience: January 29, 2023
Virginia
1 review
0 helpful votes
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Quick and easy and my books have always come promptly and in the condition advertised.

Date of experience: March 17, 2023

The free shipping ad was miss leading
November 13, 2022
Previous review

The free shipping ad was miss leading.

Date of experience: October 14, 2022
North Dakota
1 review
0 helpful votes
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I recently purchased a book from this seller on ebay. The book they sent me was not what I ordered. When i contacted them, they said they did not have what I ordered in stock and that I would have to send back what they sent me to recieve a refund. Despite claiming that they cannot send me the book they sold me, they still have that exact book up for sale. They sold me a book they do not have and are stilling selling it despite not having it. I contacted costumer service several times and told them time and time again that I would not send the item they sent me back becuase I could not do so without incurring personal loss. The book they sent me was to big to mail without going to the post office. Why should I waste my time and money sending back something I didn't order only to end up with nothing? Finally after sending several messages and leaving several negative reviws, a customer service rep reached out to me and eventually refunded my money. I am greatful to have recieved my refund but it was an all around poor costumer service experience.

Date of experience: March 17, 2023
Missouri
1 review
0 helpful votes
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I purchased this book before from Alibris and it was canceled. I am trying again.

Date of experience: March 17, 2023
Illinois
1 review
0 helpful votes
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The books I bought Here have been good at a good price

Date of experience: March 17, 2023
California
1 review
0 helpful votes
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Experience is great
March 17, 2023

Experience is great. I'd like to have possibly saved some on shipping when buying from same seller.

Date of experience: March 16, 2023
Florida
1 review
0 helpful votes
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Got a good price, although when I first looked for the book it was $3 less, but then that offer disappeared when I went to check out.

Date of experience: March 16, 2023