On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy ordering and paying process. Excited to receive my order.
I think it's outrageous to be charged $8 gor shipping two identical children's books from THE SAME BOOKSELLER!
Fast, to the point, have what I'm looking for & inexpensive. Thank you.
I found my item quickly at a good price & clear directions for purchase.
Alibris always has the books that I'm looking for and shipping is as expected.
Easy site to navigate, plenty of selection and good description.
This was fast and better pricing than amazon… don't feed the giant
I had to place two orders to ship to two different addresses which means the code was not applicable for the total order. It would be great to be able to make one credit card purchase as well.
I want to order books but send to two different addresses which means I cannot get the discount code applied to the total order. You should follow up to let me know if this option will become available
It is challenging now every time a purchase is made there is a request for input.
Please do a better job of showing what each item costs including shipping on the review page, so the customer doesn't have to go back and start over to get the discounted price.
I wish the "Cape Light" Novels showed the number of the novel in the series! It was hard to try to get them in order. I had to go to Amazon and get a list, but they only went to book #21.
Always easy and dependable. Thank you for your service.
Phone number included in address after United States. That does not match my credit card
My shopping experience was flawless. Back story: I have a poem I wrote that was supposed to end up in this book. I will come unglued if I should learn the author took credit for it.
I can always find the book I want, select the price and the seller, and quickly conclude the purchase. Easy and efficient!
I love having access to used books and the amount of information provided helps me make an informed purchase.
I like the access to used books - all laid out for easy choice.
I appreciate the many sources listed so I can put together the best and cheapest order.
Found a book not available on A. Good price, Great condition
Expected to be able to use discount coupon on next purchase regardless of amount of purchase. Don't like having to wait until I have more I want to order.
Alibris has been my most reliable source for the books and textbooks I need and want. For years now.
Fine and dandy except that it keeps asking for my opinion
Your site is easy to navigate & you allowed me to purchase a "sort of" obscure book published in 2003, thank you!
Quick and easy, this site has been trusted for years!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members