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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I would have liked to find more books with the same bookseller to save on the postage, but unfortunately none of the other books I'm looking for were available there. However, the high shipping costs deter from ordering books with several different sellers...
Fine. Always looking for an explicit statement on whether or not there is underlining or highlighting in the book.
I thought I could use a coupon -- you are often sending me some, but for amounts that I have to spend I just can't afford. So I'm kinda mad, that, as usual, deals are always for the better off, if not actual rich people. I've always worked for nonprofits, and now, after the death of my husband, I live off $2300/month. So when I saw a $5 off couipon, I thought I could use it. NO. Then I saw a free shipping one. Not for me and my modest purchases. Of course not.
I have to have this shipped elsewhere! Where did you give me a chance to correct this!
What I wanted was located in less than a minute, and its price was considerably lower than the Other bookstore I use.
I keep getting coupons from Alibris, but none of them seem to apply on my purchases. I don't appreciate that.
One problem I have on your site is when I buy multiple copies. I can't tell which I have already ordered, so I keep getting "You already bought this." messages.
NOTE: this in NO way impedes me from continuing to shop with you.
Books are easy to find, there are lots of choices of price and quality, wonderful prices. WOW.
1 You had what I wanted.
2 It was easy to find... except the 8-volume set: you listed the individual books BEFORE the set of eight. I thought I was gonna have to find all 8 one by one. Luckily I scrolled down and found exactly what I wanted.
3. I appreciate the ease of checkout.
Easy to find; least expensive books; previous experience when you offered books on Amazon
Shopping has been painless, simple and I found what I wished. Thank you.
Pleasurable experience, no difficulties
Love buying from you guys. It usually is my first choice when I am searching for a book!
Love the prices! I don't mind a book being used either!
I found the book How to massage your cat and ordered it from you.
I look forward to receiving it soon.
Thanks,
Paul.
I found what I was looking for at half the price.'
Been buying from you for years. Good enough to continue
I have been a long time customer and have never figured out how to get the discounts
This was straight forward but sometimes I want to stop an order RIGHT after sending it in. The attempt is frustrating and circuitous
Good interface placing this order. However, I wish five dollar coupon could be used on this order.
Easy website and the coupons actually work! Thank you!
Clear book cover images, user-friendly website, simple descriptions without judgments. Excellent!
It is so smooth and easy for me, an old dummy (90 years old!) to open my account with you! Thank you!
Dr. Paul Tashiro
This book is a baby shower gift. It would have been nice to be able to include a message to the expectant mother.
I was delighted to see publication dates in book descriptions. The website was quick to navigate. This was a good shopping experience. And, it's a bonus to be supporting Goodwill with my purchase.
I've shopped for used books often w Alibris and love that they offer a variety of sellers at different prices w good explanations of the product. This one says it's condition isn't the best but that's perfect for I'm using it for art
Great options and fast service…never been disappointed w condition of used book
Please consider changing shipping costs for 2 paperbacks to same address…it should be modified at check out
You had the out of print book I needed thank you so much!
I buy from here all the time and it's always a great experience. I was confused about the free shipping but when I wrote an email it was explained very well.
Quick, cheap, good selection. No complaints other than shipping, but its understandable.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

