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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Prices are very reasonable and in the conditions that are stated in the add.
I would have preferred to use my debit card, but otherwise a good experience.
Alibris has always done right by me. Not much else to say here.
Nothing bad to say, actually. Great experience.
This site is the bargain of my life. Prices are great, books are in great shape
I get great prices on used books in good shape
Why is there tax when it is coming from out of state?
I am just so happy to give my money to someone NOT Amazon. You somehow make it feel more like being at a real bookstore than a lot of online marketplaces. Keep it up!
Great books. Great prices. Quick uploads on pages. I can use PayPal, double plus good!
I can usually find what I want in good, almost like new (if not new) condition.
Books usually available, and in good condition.
I use Alibris on behalf of the University I work for. I love it!
The 'list' format made it especially easy to compare books' conditions, prices, etc.
I found the books I was looking for at a good price, however the shipping is very high.
First time shopper, prices are great. This far everything is top notch. Awaiting delivery and CD conditions.
Check out was easy, with none of the "you might like" ads that other sites ask. Glad they have the book as it can be difficult to find. Thank you.
10,10,10,10,10!
I would prefer to find a description and reviews of the book while I'm on your website. If you have something to click and see that, I missed it.
I would have bought more but the shipping was to high
Love this site and the variety of books they carry!
Good to have coupons available and an easy interface with which to shop, not to mention the availability of older books.
This site was extremely easy! Thanks for prompt service
When I viewed my cart my shipping was $10.24, but when I went to check out is was over $20.00. This is the last time I'm shopping with Alibris. From now on I will shop elsewhere.
There was no area to place discount code. You have discount codes to receive money off order on first page of website, but no place to use them. I'm not happy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

