On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You quoted $7.50 for shipping at check out it was $27.50 that is fraude the only reason I payed is I really need this book for my health you are a Ripp Off
It is easy to find the books I want... wish the coupons would work that I get in emails. But I really like the based on the item I added to the cart, then wonderful suggestions are shown to me! Such a decadent temptation.
Can't find out where my order is being shipped. There's an couple of old addresses that I can't delete.
With Alibris, I fell I don't have the opportunity to decide. The cancel orders when I don't expect… i has happened to me few times.
Really quick and easy! Hope I get what I bought in the mail! =D
Very easy to navigate, very easy to checkout. Great shopping experience.
Easy to put orders from different sellers in one cart
Alibris has been a great source of books for a long time.
Your website is quick and easy to navigate. No complications.
Very simple and straight-forward. No complications
Easy to find items. Great variety of choices/prices.
I've had great success in finding what I'm seeking and quality has always been as listed
Ordered before. Excellent customer service. Good synopsis. Wish for more customer reviews. Company alibris is awesome, thanks!
I have had mostly positive experiences with my orders from Alibris. I will continue to shop here! For sure!
I am very happy, so far, with the quality of the books that I have received. The shipping costs add up fast, which kinda sucks, but the over all prices are awesome.
The books that I have bought have all been up to par so far with quality and description. I am pleased.
I love knowing I can always get the books. I'm looking for at a reasonable price and with great ease.
The Alibris shopping experience is wonderful and easy, like a bookstore.
Had multiple options for me to choose from. What I was, and was not, willing to accept.
I buy books and ship to various addresses (friends etc.) as well as my own. Several times I fail to notice that the address has defaulted to the wrong address. Could you make the ship to address more prominent?
Website is easy to navigate. Great selection.
Shipping seemed high for book I ordered. Otherwise, found desired book and checked out easily.
I have ordered from Alibris several times and the books are always in perfect condition.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members