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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The page is very convenient to browse. I also like that you offer different payment methods.
Quick and easy and found exactly what I was searching for.
Had a little technical problem and Customer service was quick to respond and all was taken care of immediately. Have been ordering from Alibris for a while now. No complaints! A+++
You sent me a code for $5.00 off if I signed up for text messages, which I did. However when checking out there was no where to enter the code! Therefore the code was useless. Very frustrating and misleading. Please remove me from the text alerts and am considering closing my account. That was underhanded and sneaky.
Thank you for having this old but interesting book
Locating the item was easy, check-out was easy and efficient.
I feel you are honest about the condition of the used books.
I'm so glad you offer a guest option when purchasing.
Always easy to search on Alibris. Always find what I need.
Once I was able to remember my password, the payment for my order and checkout after shopping could not have been easier. Thank you. Tommy Richardson
My experience has been commendably efficient and free of difficulties.
I was formerly a regular customer of Alibris, although it has been so time since I last purchased anything from you. The service today was exemplary in its efficiency and ease of use, even for me. Thank you, Tommy Richardson
I like your prices and the availability of titles!
My shopping experience with Alibri is absolutely brilliant! Such clarity and efficiency. So happy to have discovered them. Thanks from the UK
What a relief. Much easier & more straightforward than other frustrating and confusing online websites. And this site gave me what I wanted as well. Thanks from the U.K.
Shipping charges need to be stated more clearly and accurately before payment is taken.
I ordered because you guys sent email saying mothers day coupon there was nooooo place to write in coupon code anywhere i looked you guess are shisters but hey america is that kinda place!
Difficult to find the specific edition I am looking for when there are lots of sellers of the same titled book.
The site said that the credit card I wanted to use has expired, but it hasn't, so I had to put in a different one.
Good prices for lots of books I wanted. Now the waiting game for them to come!
Finding used books I been wanting was easy. Good prices and liked having options to choose from for condition all in one spot. Hope I still feel that way when the books arrive!
Process is easy, just don't understand why, when ordering multiple books from one seller, they charge full shipping on each book.
Love being able to easily find what I want at an affordable price.
Poor notification of ordered item being out of stock but nice to be given an alternate option
Best price and fastest shipping I could find for this book. Hopefully it does in fact arrive within a week as that's when it's needed!
It's always easy to find the books I am looking for on Alibris. I like the additional suggestions for more books of the same genre.
I can always find interesting books on Alibris
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members