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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Found what I wanted; entering my info was standard procedure so it was as easy as one would hope.
Alibris gives so many options to choose from and is more helpful than amazon at giving you what you want/need in the price range that fits your budget!
This is a very simple and easy to use website. I saved over half the price of my four books compared to Amazon prices.
The price quoted did not change and my checkout experience was easy and efficient
No technical glitches! At last! Had a lot of trouble for past 6 mos., sometimes just abandoning orders. Someone has fixed something! Thank you!
Thanks for comparing offerings and saving me money!
I'm new to Alibris. Hoping the pandemic's over so we can both do well!
Tried to buy book listed (by the Bookworm store) and got a "we don't have that book"; take it off so it doesn't show up as available. ANNOYING
Since I can't go to my favorite bookstores, shopping on line is the next best thing, even if my bookshelves are full. Alibris is one of my favorite sites.
I've dealt with Alibris for several years and never had a problem. Thank you.
I've dealt with Alibris for years. It is my go-to site.
I have ordered through Alibris for several years. The ordering process is easy and I like that it offers the choice of either "used" copies or "new" copies; I also appreciate that I can choose the vendor I want.
Sometimes it's difficult to locate the shopping cart on the web page. The shopping cart icon should always be visible.
The shopping cart sometimes disappears from the web page, and it's not easy to locate it.
Overall good experience. However, no gift option to hide the price.
Love Alibris...hate Amazon, Abebooks (sigh) and all of their demon spawn. Thanks for the service!
Fuck Amazon and Abebooks (my former vendor)...Up the Alibris!
You had the book I was looking for - I was hoping for a lower price... Ah.
I can always find what I want on Alibris at an agreeable price.
Great books great service great prices!
As a devoted customer I find the selection great as well as the service.
Really easy. Almost too easy... hoping the VISA part of the transaction is secure.
I tried using the MAY coupon via my cell phone but couldn't see where to apply it so I got my laptop out to finish the transaction.
Site very slow to respond. Advertising email said free shipping. I'm being charged shipping.
It's so great to have one site to search for out-of-print books!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

