On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to order and excellent prices for hardcover books.
Fantastically easy to buy good books!
Excellent store with superb prices and very friendly interface!
Easy, peasy, Japaneasy! Lol
Thank you for having this new book out I wanted to read, "Sunny Thoughts For Salty Souls" The larger online retailers had it for much more and you guys do not. This writer is independent and I support small independent writers boldly!
Thank you for having this book in hardcover!
Excellent sale progression at check-out!
The shipping costs are steep and uncompetitive from other online retailers. Will not shop here again.
Great website! Clearly outlined what you are getting and from where the shopping cart remembers your order even before you created an account to actually order the books. Very slick ability to search and find books at insanely good prices. Love this site!
Your website is easy to navigate and includes helpful details about the books offered for sale.
All the books I was looking for were available at a reasonable price.
Alibris always has great books. The web site is easy to use, and the cart optimizer is downright brilliant!
Great selection, easy to find items that are hard or impossible to find elsewhere. The advertised condition has always been accurate in my experience with Alibris. Recommended!
Alibris has an excellent ordering experience and a great selection of hard-to-find books. Recommended!
Website was fast and easy, selection was good, prices are a best value. Recommended!
My shopping experience was great... just wish I had a coupon
I liked being able to choose where the book was sent from
Love getting books in good condition at an affordable price!
Easy to find the books I wanted, simple to order, and a good price. No problems at all.
You always have the books I want. Prices are the best. I prefer trade paperbacks and you always have them.
Easy to order. Would like a more consistent or better description of wear & tear.
Awesome selection, nearly always find what i am looking for
Fast and simple order and checkout experience including simple view of choices to select from when ordering
The only complaint I have is the captcha I encountered during the password change process. It was much longer than normal and some of the images had so much noise in them I didn't spot the requested object. I'm pretty sure several neural architectures are already better than my old man eyes at image recognition, don't make me build a bot. :)
I've had a couple of orders that I did not receive, but the books were so cheap that I didn't care. Otherwise, great.
I don't know why anyone would buy books somewhere else
Very easy, and titles are easy to find.
I wanted to buy more book but shipping was way to expensive
I like Alibris and supporting independent online booksellers. Boycott Amazon!
I come back to Alibris again and again. I find the books I'm looking for, in the condition I want, with options for regional purchasing, supporting independent booksellers and not lining Bezos' pockets with my hard-earned money.
I like Alibris! Support independent booksellers! The cost saving cart update feature was new to me this time and it saved me $5--thanks!
Item was listed "bonded leather" but at checkout it said "hardcover".
Your search system is mess up. Tried to search by author could not find book. Had to research title of books to finally find them on your system.
I appreciate that shipping prices appear in checkout. Wish I could order multiple copies from one store.
Wanted multiple copies of this book for gifts and easily found 2 from the same store.
PayPal problem forced me to use credit card, which I didn't want to do.
It's hard to rate anything before the item is shipped, and whether the item matches the description given.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members