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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy to find the books and place an order as a guest.
Easy to find any book and good prices. Shipping is expensive but that's to be expected.
It was good. Shipping costs are kind of a drag, cost-wise.
Both books are coming from the same facility and should be shipped together.
Shipping is outrageous, but the process is good so far.
Easy to navigate web site. Easy payment system. Good follow-up.
Easy to use web site. Three shipping options was great.
Website is easy to search often providing many choices. However, I am still unable to find a few books out of print. Shipping seems to be expensive. I do know the USPO still offers 4th class printed or media mater at a much cheaper rate.
My first order with alibis. Reasonably simple and straight forward. Nothing confusing or difficult to understand.
I am almost always pleased with items I order. My only disappointment is occasional vendors who ship very slowly.
This was my first time making shopping and making a purchase from alibris.
My shopping experience was great. Website was easy to navigate through, making my order process quick and easy. I will definitely be ordering from you again in the future.
Amazing selection of books -- new and used. Great, fast response from sellers.
Always excellent service and I can always find the book I want.
Easy tabs for finding just what I was looking for today.
Easy to find what I'm looking for here.
Found some hard to find books. The system found the cheapest way to bundle to save on shipping.
There was no option to use your today's 15% off code of "lilac" for this purchase!
I was offered a $20 coupon - I have ordered from you before and get all your promotions - but it was not to be found or even connected to my name. I think your site is difficult to navigate and much prefer Amazon
Although I have not explored the website, so far, it appears to be a very fluid website where you can look up a title/book and find it fairly easily in ordering is very streamlined. I was able to find a vehicle manual book that is becoming rare and difficult to find for a very good price here on this website.
Always a convenient place to order. Thanks, Alibris.
Please review the online entries. It seems I had to enter the same information more than once. Thanks.
So easy to find out of print books. You never have to give up the search with Alibris!
Alibris is my "go to" place for books (or movies, audio CDs, etc) because the site makes it EASY to find the item(s) I want to purchase. Accurate information is provided regarding the condition and ISBN specifics.
Quick and easy. Had what I was looking for. Best price around…and new, not used. A great deal.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

