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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,728
shipping
12,718
quality
12,712
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy to find the books I'm looking for and simple checkout process.

Date of experience: May 30, 2023
Illinois
1 review
0 helpful votes
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Great item description and straightforward ordering process.

Date of experience: May 30, 2023
Wisconsin
1 review
0 helpful votes
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The shipping costs almost made me cancel the order. Outrageous. I saved $2 with the coupon, but paid over $20 in shipping.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2023
Florida
2 reviews
0 helpful votes
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This was my first experience with alibris purchasing a very expensive book for my parents. I was pleasantly surprised to find a coupon and at the very end of my purchase the order received free shipping. I am hoping shipping is quick because these seniors are impatient!

Date of experience: May 30, 2023
Australia
1 review
0 helpful votes
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Fairly straightforward although I had to change my payment method (PayPal/USD) and shipping charge was increased.

Date of experience: May 30, 2023
GB
1 review
0 helpful votes
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Yet to receive the order, but the ordering process is faultless

Date of experience: May 30, 2023
Puerto Rico
1 review
0 helpful votes
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The site is excellent to find the books and everything else.

Date of experience: May 29, 2023

Very, Very helpfull and better that on the BIG Company's... Keep the good WORK...!

Date of experience: January 5, 2022

Excellent and BETTER than the BIG Company's
December 13, 2021
Previous review

Excellent and BETTER than the BIG Company's.

Date of experience: December 12, 2021

My shopping experience has been excellent
December 27, 2020
Previous review

My shopping experience has been excellent. I quit from buy science fictiom and others books from Amazon. I like very much the system use by ALIBRIS. Thanks a LOT...!

Date of experience: December 26, 2020
Arizona
1 review
0 helpful votes
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Always able to find hard to find manga and books for awesome prices!

Date of experience: May 29, 2023
Colorado
1 review
0 helpful votes
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I browse other sites but I always end up buying here.

Date of experience: May 29, 2023
California
1 review
0 helpful votes
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I love Alibris!
May 29, 2023
Updated review

I love Alibris! So easy & Reasonable! Most always find any book I want at the best price!

Date of experience: May 29, 2023

Wonder site, great prices, very easy to use!
June 22, 2021
Previous review

Wonder site, great prices, very easy to use!

Date of experience: June 22, 2021
New York
1 review
0 helpful votes
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In the course of placing my order, it took me forever for me to find on your site a way to send a book to a third party. For a long time I did not think that this would be possible.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2023
New York
1 review
0 helpful votes
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User friendly website; tremendous book selection; honest opinions about condition of books. All in all I've had great success in the many transactions I've had with Alibris.

Date of experience: May 29, 2023

User friendly website that always has what I'm looking...
April 20, 2023
Previous review

User friendly website that always has what I'm looking for very reasonable prices.

Date of experience: April 20, 2023

Very user-friendly website
March 4, 2023
Previous review

Very user-friendly website. Excellent search feature. Good prices!

Date of experience: March 4, 2023

Very easy, user-friendly search function, fast results,...
February 24, 2023
Previous review

Very easy, user-friendly search function, fast results, easy payment system. A great transaction! I will definitely shop here again,

Date of experience: February 24, 2023

Large collection of difficult books to find
March 14, 2022
Previous review

Large collection of difficult books to find. Fair prices. Easy website to navigate. Good transactions.

Date of experience: March 14, 2022
Texas
1 review
0 helpful votes
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A "Sort" and/or "Filter" option so don't have to hunt down the "Like New" or "Very Good" books. Either that or sort them in order from New/Like New to Good initially

Date of experience: May 29, 2023
Illinois
1 review
0 helpful votes
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Your inventory database ought to be updated instantly when someone buys a book. I ordered a book 2 days ago, the transaction was completed, my account was charged, and today I'm told the item is not available and a refund will be made. This is the Digital Age, so why was the unavailability not known the instant I placed the item in my cart?

Date of experience: May 29, 2023

Content was efficiently displayed, easy to assimilate
May 28, 2023
Previous review

Content was efficiently displayed, easy to assimilate. Website is uncluttered and server responds quickly. I signed up as a new customer and completed my first purchase in less than 5 minutes.

Date of experience: May 27, 2023
Colorado
1 review
0 helpful votes
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When i want to buy a book I first look on the Alibris website.

Date of experience: May 29, 2023

Great selection and user-friendly website
April 27, 2022
Previous review

Great selection and user-friendly website

Date of experience: April 26, 2022
Connecticut
1 review
0 helpful votes
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Quick, easy and efficient
May 29, 2023

Quick, easy and efficient. Found the items I was looking for without much trouble

Date of experience: May 28, 2023
California
1 review
0 helpful votes
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It was ok, I didn't love it
June 28, 2023

It was ok, I didn't love it. But that's ok, right?

Date of experience: May 28, 2023
Colorado
1 review
0 helpful votes
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The search feature of Alibris allows me to quickly find the books I'm looking for and to determine which edition I want based on the condition of the book.

Date of experience: May 28, 2023
Florida
1 review
0 helpful votes
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I was supposed to get 5.00 off by entering a code "Thanks". What happened?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2023
Georgia
1 review
0 helpful votes
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Finding the books I wanted at a price I could afford was easy

Date of experience: May 28, 2023

The search was easy and the selection was very good
March 25, 2022
Previous review

The search was easy and the selection was very good.

Date of experience: March 25, 2022

I found what I needed quickly
October 7, 2021
Previous review

I found what I needed quickly. The price was good and I feel confident about the quality.

Date of experience: October 6, 2021