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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I was very happy that this order went through even though I had not used my account for about then years! Well done; excellent service!
Easy and quick. Books arrive in good time and in good shape.
Good prices and wonderful selection of books!
You canceled an item in an order that I had placed, offered a replacement copy and charged me shipping again. It wasn't my fault the item wasn't in stock when I placed the order and there should have been no additional shipping charge. It should have shipped with my previously placed order.
Not bad, just shipping is what gets you if you only want 1 book
Excellent service--I hope dvds stay around another 23 years===I'll be 100 and still enjoying them. Dave
So nice to get 2 different movies from the same store --- well done website!
Paypal has my mailing address incorrect. I have changed it, but each time I place an order it reverts to the old address. This is poor accounting.
Easy to fill out necessary info for purchase and shipping. Automatically reduced price with a coupon.
It would be nice if the 'print on demand' books were flagged as such.
I had to register as a guest. I was unable to create an account.
I found the book I already read and liked for a friend immediately. The price was very nice.
Rather frustrating. As I navigated the site the page kept flipping back, changing my shopping cart info. I finally was successful in placing my order although I had to order a more expensive book probably because my original choice was already in a cart someplace.
Easy to locate book title and to choose among the price and hardcover/softcover options. Good value for the price.
As Always a Well setup and Checked out System:-) I love buying from here because they have we the customer in mind from the beginning of shopping to the end of buying:-) Well done, "ALIBRIS":-)
Lots of options, would've appreciated knowing shipping costs when making comparison.
This is my second purchase through alibis, a second book priceless to me. A great value.
So far so good - waiting to receive my book and then - will share my opinion again…
Low prices, low/no shipping, title availability - all just great!
Easy to search for desired titles, quick checkout.
We like that we can see the books ranked by condition and reliability of seller
By your trying to provide a cheaper item it caused a huge raise in shipping. Not a good deal. Felt tricked.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members