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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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You guys are great, just the other day I put a friend of mine onto your site. Being in Toronto,Canada items do take at times up to 6-8 weeks to get stuff though. Plus I haven't had anything lost in the mail as of yet.
First time. Very easy to use. Lets see how shipping works and quality on arrival...
This was a smooth experience, very straightforward.
Shopping was easy and practically effortless.
Checkout was fast and without major issues. Very easy.
I had set up and order a couple of days previously and had to reset my password after putting the order together. My order disappeared after I reset my password. Reordered today and payed significantly more for same item. I also just lowered my number (just now) of whether or not I'd recommend alibris in the second question below this box, as you will not accept my response unless I agree to "have this feedback published on public websites ".
Very fast website. Easy to find the titles I wanted. Very happy I found Alibris!
Pleased with your price, shipping a little high, but overall, pleased with your website - Thank you & Almighty God BLESS you
Good selection of sellers. Unfortunately, none of the sellers give shipping estimates with their price. Buying this book on recommendation from my Pastor.
Why is there not a trackable shipping option for standard delivery? No one wants to order anything without being able to track its progress. This reference is in relation to the listed shipping options before completing an order. Priority mail should be baseline.
Quick and found what I was looking for at a good price!
Found what was listed at the same price with reasonable mailing costs
Great experience from start to finish! Will be shopping again in future
Hopefully the CD is correct and in great condition
Easy format to use. I bought a used cd for a gift, and your ads show the bar code number so I could get exactly the copy that I wanted.
Thank you
Book good and the prices aren't too expensive. However, the shipping chargers are outrageous and should be eliminate or reduce significantly.
Product are plentiful and prices are reasonable, but the shipping is way, way too much for the items purchased. Shipping pricing don't reflect items coming from same vendor as well. Get this fixed.
I love being able to find real books at a fraction of the cost. There's nothing like a real book to hold in your hand!
I love being able to find the books I want at an amazing price!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

