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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,711
shipping
12,701
quality
12,695
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Coupon not clear a minimum $50 order was required.

Date of experience: June 6, 2023
Rhode Island
1 review
0 helpful votes
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It went well, but it would be way better if shipping and tax were calculated accurately before selecting/entering payment information.

Date of experience: June 6, 2023
Canada
1 review
0 helpful votes
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You guys are great, just the other day I put a friend of mine onto your site. Being in Toronto,Canada items do take at times up to 6-8 weeks to get stuff though. Plus I haven't had anything lost in the mail as of yet.

Date of experience: June 6, 2023

Ali rid your always great
October 26, 2021
Previous review

Ali rid your always great.

Date of experience: October 25, 2021
Arizona
1 review
0 helpful votes
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First time
June 6, 2023

First time. Very easy to use. Lets see how shipping works and quality on arrival...

Date of experience: June 6, 2023
Illinois
1 review
0 helpful votes
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I'd far rather buy from small booksellers and used book shops than give my money to Amazon. Always amazing!

Date of experience: June 6, 2023
Puerto Rico
1 review
0 helpful votes
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This was a smooth experience, very straightforward
June 6, 2023
Updated review

This was a smooth experience, very straightforward.

Date of experience: June 6, 2023

Shopping was easy and practically effortless
April 21, 2023
Previous review

Shopping was easy and practically effortless.

Date of experience: April 21, 2023

Checkout was fast and without major issues
January 4, 2023
Previous review

Checkout was fast and without major issues. Very easy.

Date of experience: January 4, 2023

The process was very easy to follow
June 23, 2022
Previous review

The process was very easy to follow.

Date of experience: June 23, 2022
Georgia
1 review
0 helpful votes
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I had set up and order a couple of days previously and had to reset my password after putting the order together. My order disappeared after I reset my password. Reordered today and payed significantly more for same item. I also just lowered my number (just now) of whether or not I'd recommend alibris in the second question below this box, as you will not accept my response unless I agree to "have this feedback published on public websites ".

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2023

I love alibris
April 28, 2022
Previous review

I love alibris

Date of experience: April 28, 2022
Montana
1 review
0 helpful votes
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Great!
June 6, 2023

Great! Easy to order, reasonable pricing and shipping.

Date of experience: June 6, 2023
Washington
5 reviews
0 helpful votes
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Very fast website
June 6, 2023

Very fast website. Easy to find the titles I wanted. Very happy I found Alibris!

Date of experience: June 6, 2023
Michigan
1 review
0 helpful votes
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Website is easy to navigate and found exactly what I was looking for!

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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Pleased with your price, shipping a little high, but overall, pleased with your website - Thank you & Almighty God BLESS you

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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Good selection of sellers
June 6, 2023

Good selection of sellers. Unfortunately, none of the sellers give shipping estimates with their price. Buying this book on recommendation from my Pastor.

Date of experience: June 6, 2023
Missouri
1 review
0 helpful votes
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Why is there not a trackable shipping option for standard delivery? No one wants to order anything without being able to track its progress. This reference is in relation to the listed shipping options before completing an order. Priority mail should be baseline.

Date of experience: June 6, 2023
Alaska
1 review
0 helpful votes
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Quick and found what I was looking for at a good price!

Date of experience: June 6, 2023
Virginia
1 review
0 helpful votes
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Found what was listed at the same price with reasonable mailing costs

Date of experience: June 6, 2023
Illinois
2 reviews
0 helpful votes
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Great experience from start to finish! Will be shopping again in future

Date of experience: June 5, 2023
New York
1 review
0 helpful votes
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Hopefully the CD is correct and in great condition

Date of experience: June 5, 2023
California
1 review
0 helpful votes
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Easy format to use
June 6, 2023

Easy format to use. I bought a used cd for a gift, and your ads show the bar code number so I could get exactly the copy that I wanted.
Thank you

Date of experience: June 5, 2023
Nebraska
1 review
0 helpful votes
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Book good and the prices aren't too expensive
July 6, 2023
Updated review

Book good and the prices aren't too expensive. However, the shipping chargers are outrageous and should be eliminate or reduce significantly.

Date of experience: June 5, 2023

Product are plentiful and prices are reasonable, but...
November 25, 2021
Previous review

Product are plentiful and prices are reasonable, but the shipping is way, way too much for the items purchased. Shipping pricing don't reflect items coming from same vendor as well. Get this fixed.

Date of experience: October 26, 2021
Florida
1 review
0 helpful votes
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I love being able to find real books at a fraction of the cost. There's nothing like a real book to hold in your hand!

Date of experience: June 5, 2023

I love being able to find the books I want at an amazing price!

Date of experience: May 6, 2023

Love getting books through you!
March 15, 2023
Previous review

Love getting books through you!

Date of experience: March 15, 2023