On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The "you might also consider" brought me books I very much want, all from the same dealer. I've never seen that functionality work so well.
Easy to shop. Easy to change order. Process made very user friendly.
I have ordered several times. Every time I have received exactly what I ordered, in great condition. All I have ordered was pre-owned. I received my shipment within the time that it was scheduled to arrive. Very happy with the your service! I will definitely be ordering again in the future!
A few awkward things: Inability to see my shopping cart unless the window is in full mode; awkward to not be able to see shipping until item is in cart; miss the full search mode
A couple of times when I went to buy the shopping cart was empty, after I had just put my books in. It took me about three tries to get order
Thorough description of the book.
Quick and easy ordering.
No problem, wish all people out there as easy. Thanks
The payment section was a little off, deleted my cart several times.
Alibris is my first choice when it comes to out of print books, or older books. Such a reliable source. Thank you.
Alibris always has what I'm looking for. Thank you.
You had the book I was looking for and I didn't have to go to Amazon
You have the titles I want, but wish I could place one order for both books, rather than two separate orders.
A book I couldn't find anywhere else is here on Alibris.
When shopping, particularly several books by one author, it would be easier to have a continue shopping before we the checkout. Melanie Turner
I wanted two copies available from the same provider. But you would charge double postage, when they are very small books. That is not fair. That is mindless money grabbing.
Fast, I did not expect to find this!
I was pleased to find a CD I have been looking for. The price was reasonable. I'll be really happy if I receive the book. The last seller I chose accepted my order, but did not ship the book.
I could not get back into system to order more books after looking at check out. Gave up.
So far so good. Easy to navigate website. Hope the shipping speed is fast.
I can find unique titles I'm looking for at a great price.
If Alibris has a book you want, it's hard to find a better deal or a better place to do business. Even adding in the shipping cost, I saved more than half what the same books would have cost me elsewhere, even if they came with free shipping.
It was super easy to find the books I was looking for at great prices!
Had what I was looking for, plus another title. Very quick and easy. Thanks.
Always find what I'm looking for here at greatly reduced prices!
Always find what I am looking for quickly and economically!
Found Everything I was looking for!
Thanks for the good prices, free shipping, & the sale coupon! I needed that!
It worked very smoothly. Shipping was $1 more than I expected, but I think I know where my misunderstanding occurred. Over all, the site works great.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members