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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This is my second time ordering from Alibris. The prices are great & shipping was fast!
I am so pleased with my business at Alibris, I've become a member.
The website is easy to use and prices and shipping are reasonable.
Getting better each time... The cart saver thing is cool
Always has exactly what I come searching for at a great price--thanks!
Shipping is way too expensive. The only reason I consented to this purchase is I needed the books for my collection.
I couldn't go back once I was in the Payment screen. I wanted to buy another book but it wouldn't let me.
Great prices and abundance of inventory
The assortment! The prices! L'm Amazed and thrilled and excited for my books to arrive!
I had trouble With my vica card because I got a new card and the info had changed on it also my telephone number changed. To place the order was very good, but changing the info on the new card was were I had trouble..
I try to check out as a guest and not have my personal information saved, but it always is here! Yes, the books and service are great, but PLEASE understand that some want our privacy respected and don't save our information! And DONOT print this!
Thank you sending a gift to friend and books are the perfect gift. Yea
Looking forward happy book in fine condition
Books are always in great shape and the prices are great
Ordered a great book at great prices and reasonable shipping! So far, so good!
I just love Alibris! You get high quality, hard or soft cover books, at a great price! I have even found hard-to-find books through the Alibris website!
Their sellers are great and reliable!
Thank You!
Have the books. Reasonable prices including used copies. Easy to find app.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

