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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent selection of books at affordable prices.
It would be nice to see the shipping charges before purchase.
Easy to place order. Liked the stated condition of bools.
Good selection and no problems ordering using PayPal.
I love Alibris and recommend it to everyone; it's a wonderful spot for finding
Arcane books in good condition - and the prices can't be beat.
Alibris always has what I'm looking for at great prices.
I love shopping at Alibris for new and used books. Networking with many reputable booksellers around the country, they almost always have what I'm looking for, and (usually) at the best prices. It is my go-to online place for books!
After the order is placed, it would be good if the ship-to address was reiterated on the confirmation page.
Each time I place an order, I have to change the ship-to address from an old address into my current address. It would be good if there was an additional chance to notice if that needed change hadn't been done.
I'd be good if the "Thank You for Shopping at Alibris!
Order #... has been received"
Page mentioned again the shipping-to address.
Also, each time I go to place an order, the default ship-to address is for somebody I sent a book to only once, and each time I have to change the address to my own. It'd be better if the default was the prior order's ship-to address.
Often, when I go to your website on my Kindle, I get told that the connection can't be made. I then tell my browser I want desktop view, and then your page loads.
I'd be nice if there was always a shopping cart icon in the upper-right. I can get to my cart often only by navigating to
https://www.alibris.com/cart
Most books are either not as advertised or no longer available
The books you never thought you'd find.
Awesome, was a bit confusing trying to get a different ship to address in from payer address. Little less wordage and more simplicity. Love the ste otherwise keep the pages turning. Bobby
I've been buying textbooks from you for a long time. Thank you.
The online experience is great...just hope the book is worth my try. Hope to shop with you again
I wish there was an easy way to shop with consolidated shipping - seems kind of senseless to create multiple shipments. The discount could be tiny
Always find what I'm looking for at a better price.
We are a book reading family. We love it when we get our books for GREAT prices. We'll definitely be shopping at Alibris again!
Would be nice if the book condition (Fair, Good, Like New) shows in the summary shown in View Cart or Review Order
Great experience! Found what I was looking for. Great price too!
It could only be improved by giving a place to put in the school's tax exempt number.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

