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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibis website is very well designed, very clean and neat. Ordering is easy.
I have been purchasing books from Alibris for a number of years. Books are in very good condition and the service and shipping is excellent. I recommend Alibris highly.
Found exactly what I was looking for in both used and new editions. I have ordered from Alibris before and have always gotten top quality books regardless of brand new or used. Books arrive in excellent condition and are shipped quickly. I recommend this seller highly!
Quick, easy, and one of the best used books dealers I've ever used.
Need to put in a way to discern paperback from hardcover instead of just wading through pages and pages of lists!
I recently had the pleasure of visiting Aliibris online bookstore that impressed me with its vast selection and user-friendly interface. The website was easy to navigate and search, and I was able to find books on a wide range of topics and genres. I also appreciated the detailed descriptions and reviews provided for each book, which helped me make informed decisions about my purchases. The checkout process was quick and secure, and my books arrived promptly and in excellent condition. Overall, I highly recommend this online bookstore for anyone looking for a convenient and enjoyable book-buying experience.
Love it... Always have the books im looking for at cheaper prices... Thank you
Love it, its great finding used decent books for awesome prices! Thank you!
I couldn't find where or how to get my $20. Coupon for $70. Or More purchase! Wasted time trying to figure out how, then couldn't get back to my order & wasn't sure if it went through. I sent an email for help. Found a phone #, but recording advised me to just submit the email before phoning also.
Happy & can't wait to receive these books
I had to update an Alibris membership that was around 15-20 years old. Somehow I guessed what to do when the system kept forcing me to reenter my credit card without offering to change my place to have the book delivered. So it took under half an hour to complete my one-book order.
I'm a 1st time customer and found it very easy to order a book I've searched high and low for from other sources. Reasonable shipping charges.
I like the feature you have that helps me get other copies of the same book for lower cost or less shipping cost.
Excellent selection options, easy website navigation!
Outstanding ordering options. My go-to bookstore!
He tenido problemas con el pago por Paypal.
Detailed search by publication date returns results of reprints of original books. I don't want reprints -- I want the original books.
Many sellers use false publication dates
Don't list items as available while they are not! That happened 3 times to me since April 20 and is a complete waste of time!
You shouldn't have to pay shipping fees for each dvd when you are getting more than one from the same place. They should send all of them at one time and only charge shipping fees for one package.
I HAD TO INPUT MY CARD NUMBER SEVERAL TIMES. IT WAS REJECTED EACH TIME. I KNOW I HAVE AVAILABLE CREDIT ON IT AND IT IS NOT LOCKED BECAUSE I USED IT ABOUT AN HOUR AGO. I FINALLY GAVE UP AND USED ANOTHER CARD. IT ONLY MADE ME REDO THE CARD INPUT TWICE BEFORE GRACIOUSLY ACCEPTING PAYMENT FROM ME.
Nice to find a copy... time will tell when I actually receive the book
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

