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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,600
shipping
12,590
quality
12,584
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Too many pop-up ads
July 5, 2023

Too many pop-up ads. Makes experience frustrating and confusing.

Date of experience: July 5, 2023
Oklahoma
2 reviews
0 helpful votes
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Very easy and lots of information about the books condition.

Date of experience: July 5, 2023
New York
1 review
0 helpful votes
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Alibis website is very well designed, very clean and neat. Ordering is easy.

Date of experience: July 5, 2023
Virginia
1 review
0 helpful votes
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I have been purchasing books from Alibris for a number of years. Books are in very good condition and the service and shipping is excellent. I recommend Alibris highly.

Date of experience: July 5, 2023

Found exactly what I was looking for in both used and...
March 18, 2023
Previous review

Found exactly what I was looking for in both used and new editions. I have ordered from Alibris before and have always gotten top quality books regardless of brand new or used. Books arrive in excellent condition and are shipped quickly. I recommend this seller highly!

Date of experience: March 18, 2023

Quick, easy, and one of the best used books dealers...
June 5, 2021
Previous review

Quick, easy, and one of the best used books dealers I've ever used.

Date of experience: June 5, 2021
Texas
1 review
0 helpful votes
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Need to put in a way to discern paperback from hardcover instead of just wading through pages and pages of lists!

Date of experience: July 5, 2023
California
1 review
0 helpful votes
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I recently had the pleasure of visiting Aliibris online bookstore that impressed me with its vast selection and user-friendly interface. The website was easy to navigate and search, and I was able to find books on a wide range of topics and genres. I also appreciated the detailed descriptions and reviews provided for each book, which helped me make informed decisions about my purchases. The checkout process was quick and secure, and my books arrived promptly and in excellent condition. Overall, I highly recommend this online bookstore for anyone looking for a convenient and enjoyable book-buying experience.

Date of experience: July 5, 2023
Pennsylvania
2 reviews
0 helpful votes
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Love it...
July 5, 2023
Updated review

Love it... Always have the books im looking for at cheaper prices... Thank you

Date of experience: July 4, 2023

Love it, its great finding used decent books for awesome prices! Thank you!

Date of experience: July 2, 2021
Illinois
2 reviews
0 helpful votes
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I couldn't find where or how to get my $20
July 5, 2023
Updated review

I couldn't find where or how to get my $20. Coupon for $70. Or More purchase! Wasted time trying to figure out how, then couldn't get back to my order & wasn't sure if it went through. I sent an email for help. Found a phone #, but recording advised me to just submit the email before phoning also.

Date of experience: July 4, 2023

Happy & can't wait to receive these books
June 13, 2023
Previous review

Happy & can't wait to receive these books

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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I had to update an Alibris membership that was around 15-20 years old. Somehow I guessed what to do when the system kept forcing me to reenter my credit card without offering to change my place to have the book delivered. So it took under half an hour to complete my one-book order.

Date of experience: July 4, 2023
Maryland
1 review
0 helpful votes
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I'm a 1st time customer and found it very easy to order a book I've searched high and low for from other sources. Reasonable shipping charges.

Date of experience: July 4, 2023
Canada
2 reviews
0 helpful votes
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Shipping costs are a bit of a shock, but, what the hey. It would be nice if we could get these books in ebooks, but what can you do?

Date of experience: July 4, 2023
New York
1 review
0 helpful votes
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...
August 4, 2023
Updated review

...

Date of experience: July 4, 2023

So good...
June 30, 2023
Previous review

So good...

Date of experience: June 30, 2023
Texas
1 review
0 helpful votes
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I like the feature you have that helps me get other copies of the same book for lower cost or less shipping cost.

Date of experience: July 4, 2023
California
1 review
0 helpful votes
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Excellent selection options, easy website navigation!

Date of experience: July 4, 2023

Outstanding ordering options
March 23, 2022
Previous review

Outstanding ordering options. My go-to bookstore!

Date of experience: March 23, 2022
Spain
1 review
0 helpful votes
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He tenido problemas con el pago por Paypal
August 3, 2023
Updated review

He tenido problemas con el pago por Paypal.

Date of experience: July 4, 2023

Todo correcto
October 16, 2022
Previous review

Todo correcto.

Date of experience: October 16, 2022
Texas
2 reviews
0 helpful votes
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Detailed search by publication date returns results...
August 3, 2023
Updated review

Detailed search by publication date returns results of reprints of original books. I don't want reprints -- I want the original books.

Date of experience: July 4, 2023

Many sellers use false publication dates
May 27, 2022
Previous review

Many sellers use false publication dates

Date of experience: April 27, 2022
VI
1 review
0 helpful votes
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Don't list items as available while they are not!
August 3, 2023
Updated review

Don't list items as available while they are not! That happened 3 times to me since April 20 and is a complete waste of time!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2023

Everything fine
July 1, 2023
Previous review

Everything fine.

Date of experience: June 30, 2023
California
1 review
0 helpful votes
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You shouldn't have to pay shipping fees for each dvd when you are getting more than one from the same place. They should send all of them at one time and only charge shipping fees for one package.

Date of experience: July 4, 2023

I've had no problems with this site
May 9, 2021
Previous review

I've had no problems with this site

Date of experience: May 9, 2021
Oregon
1 review
0 helpful votes
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I HAD TO INPUT MY CARD NUMBER SEVERAL TIMES. IT WAS REJECTED EACH TIME. I KNOW I HAVE AVAILABLE CREDIT ON IT AND IT IS NOT LOCKED BECAUSE I USED IT ABOUT AN HOUR AGO. I FINALLY GAVE UP AND USED ANOTHER CARD. IT ONLY MADE ME REDO THE CARD INPUT TWICE BEFORE GRACIOUSLY ACCEPTING PAYMENT FROM ME.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2023
Canada
1 review
0 helpful votes
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Nice to find a copy...
July 4, 2023

Nice to find a copy... time will tell when I actually receive the book

Date of experience: July 4, 2023