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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I always come to Alibris for whatever genre I'm reading at the time. Thank you.
At checkout I was not able to check out as guest. My PW was not valid so tried to create new PW and it was rescinded 3 times even though rules for PW were followed. Very aggravating. Used a different email to finally make my purchase. Bad experience!
It seems too good to be true... I'm hoping my products are quality & reach their destination
I always love shopping with Alibris. I find what I'm looking for at great prices and receive items swiftly and with impeccable service.
Thank you. For your tolerance of a fumbling old man.
Appreciate that after such a long time you found the book I have been hoping for.
Your site was the third one I tried. The others had technical problems and I wasn't able to complete the check out process. Thank you!
Your prices are amazing and the quality of your used books is superb.
Always lowest cost compared to other used book sources
My experience with Alibris over the past 20 years has been excellent, no problems whatever.
Web site was not working the first time we tried to order. Glad to see it was working this time. We really wanted this book.
You had what I wanted at a reasonable price.
Doing business with Alibris has always been a very satisfactory experience. The hard to find books have been here 99% of the time; prices are good and delivery is smooth. What's not to really like about that?
Well organized and easy use not to mention the fair & fabulous pricing.
It was difficult initially to find the book by the IBSN, but once google'd the site popped up. The site is easy to use and like other related book options that relate to topic.
Great website layout, many choices, easy to navigate.
I found a seller not too far away and a super low price! Thanks!
Alibris is the best book service ever! I always recommend your website :)
I have always been pleased with your ordering process.
I was able to find my book, in new condition, for a remarkably inexpensive price.
Your site has great prices, and a wonderful selection of books.
Wonderful selection of books, and saves me a good sum of money.
Easy search engine. Price for one book plus shipping reasonable.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

