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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It's my go to place to find out of print or hard to find books.
Easy to use and quick. Found most of what I was looking for.
The selection is phenomenal (better than Amazon!) and I love the feature that helps me save on shipping.
Phenomenal resource to find books cheaply and support small booksellers!
SO happy to have found this site! What an amazing way to locate books I've been wanting to buy for months, but at a reasonable price.
Checkout was fast and simple. The pricing was very good as well.
Reasonable price. Great availability, quick easy clear process, I will get back to buy more books from you, just one thing: if I buy from the same place/store, why they charge shipping from each book instead of combine them and give me a discount on shipping?
Thank you, Alibris, for always having a great assortment of books with great prices!
Alibris is great for buying good used books!
Always get great service from Alibris, as well as great content.
Always easy and convenient to shop through alibris
Nearly always find what I want here, and have received excellent service for many years.
I was able to find difficult to locate older DVD's and appreciate the ease of check out. With gratitude.
Found what i was looking for, fast and easy check out, keep up the good work.
Found what I was looking for at a great price.
The book I ordered was for some reason no longer available. Your online inventory was not up to date apparently. I had to pay a higher price for a replacement book.
Very user friendly site, great product selection details, and easy purchase process.
User friendly website. Found my title & checked out in less than 3 minutes.
My order was not accepted the first time I submitted due to a website problem. I had to re-submit; however the site would not let me use the coupon code "sun" for $2 off. Also I hope my order has not been duplicated!
Fine. Site is easy to use. Wish it were easier to find desired books at one bookstore, to save carbon from shipping separate packages.
I always find what I need and it's the lowest price
Nice selection of items, great prices, website is easy to navigate.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

