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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Too expensive. I won't come back. I didn't like that you got me to sign up for the coupons and then there was not a coupon for a first-time buyer or anything that I could apply to this purchase.
You should let customers know the system is down BEFORE they enter their info and try to place an order.
It was easy enough, but the individual postage charges are killing me.
This is my first time ordering from Alibris...I found exactly what I was looking for and quickly ordered it. I was very happy to find the NWO dvd at a decent price. I'm currently rebuilding my wrestling collection. Thanks Alibris
You charged me without my confirming the order. I don't like that.
Easy to use and able to select same vendor for several.
Found the desired book fast and order was easy. I ordered two of the same book. Perfect, just what I wanted.
Nice choice of prices and bookstores. I found a store near a friend's home.
Good that you gave me a reminder that I had not finalized my order that was in progress but not done.
Great. Now waiting for my order to arrive on Australia.
I love alibis! Been shopping here for the longest time
Always find what I need at such a great price. Love buying books from this site!
Love finding great books at a great price and supporting smaller businesses
I love used books and finding the titles I want at such a great price! :)
Good, efficient process for finding, comparing, and purchasing my selected book.
Especially like your website which is so easy to navigate, my entire experience has been very customer-friendly.
So far very pleased with this vendor who shipped my previous order immediately.
I have only ordered one book so far, but it was a good experience. So I will try another. Thanks.
I came here, you had it, it was cheaper
and I've been here before, I bought it.
I am not happy you extort my review for public distribution. I do not want to give you permission to do that. You do not allow me that choice.
My rating decreased from highest to lowest as a result.
I've ordered before and I love the books and they are in great condition and price is good. Shipping a bit higher than expected but I will continue to usysite
I'm new to this site but plan on using it in the very near future to purchase lots of books thank you
Shipping is too expensive. Thrift books ships for free.
Shipping is high cost, but experience is still satisfying
Alibris is great! I do wish there were an easier way to limit search to a single seller to economize on shipping costs when buying multiple titles.
Huge selection, unbelievable prices, and easy to use website. Delivery can sometimes be slow, but otherwise excellent service.
Alibris is the best in every way. Great selection, great value, great service.
Excellent! No problems finding the book I want, and no problems with ordering it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

