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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,600
shipping
12,590
quality
12,584
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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The entered text should stay on the search bar after the search so it can be amended

Date of experience: August 3, 2023
New York
2 reviews
0 helpful votes
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I still did not see on the prior page what credit card...
September 2, 2023
Updated review

I still did not see on the prior page what credit card you were using until I got to THIS page and THEN it shows me the card After The Fact. If it is somewhere there on the page BEFORE I checkout finally, I CAN'T SEE IT. This is a design flaw. Everyone needs to have confidence that their correct card is being charged. Last time it was the wrong card and it was a mess for me. Plus I am always seeing popup to activate a 5% cash back which I do click on and I see another popup that says ACTIVATED but I have yet to see how that works on your site and this cash back program is never acknowledged on your checkout page.

Date of experience: August 3, 2023

I NEED TO TEXT YOU BACK NOW BECAUSE
August 25, 2023
Previous review

I NEED TO TEXT YOU BACK NOW BECAUSE -- AFTER THE 6TH TIE -- i SAW WHERE YOU HAVE A DIFFERENT PLACE TO CHANGE THE BILLING ADDRESS. YOU HAVE A BIG LEFT-SIDE SQUARE THAT SEEMS TO SCREAM THAT THIS IS WHERE I CHANGE THE BILLING ADDRESS BUT, NO. IT IS VERY SMALL ON THE RIGHT HAND SIDE. (SIGH). SO I HAVE FIXED THIS ISSUE OF ME TRYING TO CHANGE THE CARD I USE ON YOUR SITE. (SIGH) IF YOU WANT ME TO TELL ANYONE THERE HOW THE DESIGN OF YOUR CHECKOUT PAGE STOLE 30 MINUTES FROM ME (HAHA), I WILL BE ONLY TOO HAPPY TO DO SO. WE NEED MORE PEOPLE TO MAKE INTERFACING WITH MACHINES SMOOTHER.

I LOOK FORWARD TO THE BOOK! THANKS.

Date of experience: July 26, 2023
Alaska
1 review
0 helpful votes
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Bate and Switch
September 2, 2023

The site listed a copy available at $6.98 yet the cheapest copy shown was $12.98 bate and switch bad for repeat business.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2023
Minnesota
1 review
0 helpful votes
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I've found so many out-of-print books on Alibris
August 3, 2023
Updated review

I've found so many out-of-print books on Alibris. I appreciate the detailed descriptions of book conditions, and the quick service.

Date of experience: August 3, 2023

Always easy and quick!
June 25, 2023
Previous review

Always easy and quick!

Date of experience: June 25, 2023

Always quick and easy
December 29, 2021
Previous review

Always quick and easy.

Date of experience: December 29, 2021
Georgia
1 review
0 helpful votes
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It was easy to place the order and I appreciate that I won't be bombarded with emails.

Date of experience: August 3, 2023
California
1 review
0 helpful votes
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Good Prices in comparison to other online book sellers.

Date of experience: August 2, 2023
Texas
1 review
0 helpful votes
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Love your service
August 3, 2023
Updated review

Love your service. I appreciate prompt deliveries, too.

Date of experience: August 2, 2023

Love your prompt and reliable service and topnotch...
March 18, 2022
Previous review

Love your prompt and reliable service and topnotch selection of books.

Date of experience: March 18, 2022
Pennsylvania
1 review
0 helpful votes
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Seller never sent a legitimate tracking number, was unresponsive. Alibris told me to wait 20 days from ship date to see if book arrived and if it didn't arrive they would refund me. They were responsive at first, but no book and no refund. UPDATE: After pestering them again (with these negative reviews) they did refund my money. Alibris is very responsive, at least. Make sure seller gives a real tracking number right away!

Date of experience: August 2, 2023
Illinois
1 review
0 helpful votes
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Found my author --found the books I had not read. Easy!

Date of experience: August 2, 2023
Massachusetts
1 review
0 helpful votes
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Alibris haș a great selection and great prices
August 3, 2023
Updated review

Alibris haș a great selection and great prices. I always check alibis.com first. I know I can trust this site, and shipping is reasonable and timely.

Date of experience: August 2, 2023

I love Alibris!
March 13, 2021
Previous review

I love Alibris! Never had any problems with an order. Fast delivery. Great inventory, great prices. Highly recommend!

Date of experience: March 13, 2021
Illinois
1 review
0 helpful votes
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Very inexpensive books and the shipping fare is reasonable.

Date of experience: August 2, 2023
New Hampshire
1 review
0 helpful votes
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The original shipping said 2-3 days, at checkout it said 3-14. Not cool, but alibris was the cheapest option.

Date of experience: August 2, 2023
Oregon
1 review
0 helpful votes
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So easy to find exactly what your looking for without having to go to the big guy, Amazon. Love shopping from small dealers!

Date of experience: August 2, 2023
Texas
1 review
0 helpful votes
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Good-Very good prices, easy to find titles, like...
August 2, 2023
Updated review

Good-Very good prices, easy to find titles, like the option to buy new or used, appreciate the group shipping option - I always look for items coming from the warehouse to reduce costs.

Date of experience: August 2, 2023

Book titles are easy to find using the ISBN, you have sourced many locations from which to purchase -be it a new copy or used in various conditions, so something for everyone's budget. I like the easy to spot truck icon denoting a free shipping eligible item, or the buttons to the left for easy sorting.

Date of experience: July 28, 2021
Oregon
1 review
0 helpful votes
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Great book finds, nice prices, easy site to navigate
August 2, 2023
Updated review

Great book finds, nice prices, easy site to navigate.

Date of experience: August 2, 2023

Great price on item
December 9, 2022
Previous review

Great price on item. Easy to navigate and order process is fast and easy

Date of experience: December 9, 2022
Arizona
1 review
0 helpful votes
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I had cheap books in my account, and it made me sign in. When I signed in, it deleted all items from my cart, and I had to add them to my cart again and all the cheapest versions of the books I wanted were $20 higher than before!

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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It's little bit hard to find specific edition what I want

Date of experience: August 2, 2023
District of Columbia
1 review
0 helpful votes
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Easy to locate desired products
August 2, 2023

Easy to locate desired products. Costs and conditions of products clearly stated.

Date of experience: August 1, 2023
Colorado
1 review
0 helpful votes
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You have the book, I've been searching for over a month

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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I lost the coupon in the email, but all good anyhow

Date of experience: August 1, 2023