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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Need to be able to see the shipping cost broken out by item in the shopping cart. Also we need to be able to edit the cart in a way to play with the costs.
Had the item I wanted and very easy to order. Thanks so much!
Alibris is excellent. It is where I go when I text books or other movies or books.
I love you have what my teachers ask for to buy.
Love to purchase my text books from Alibris.
Always get my text books here. Excellent service.
Easy website to navigate. I belong to a bookclub that meets every 4 weeks to discuss our book. I wish estimated delivery time were available before completing purchase.
The only problem is I find too much to interest me.
It would have been lovely to order by phone. I had issues with password and it took longer than I had hoped.
Convenient. Clear descriptions of the condition of books are very helpful.
Alibris is my first stop for shopping for books. Prices are usually the best. I trust their 5 star venders, they usually get the books to me within a reasonable time.
Better selection than Amazon. Better prices than Amazon.
Great stock of used CDs. Prices great. Web site is great.
It's all very easy. So far I have been very pleased with my purchases from Alibris. I think the sellers have a good grasp on how to describe their wares.
Fairly easy to maneuver through the catalog. Seems very straight forward. I have never been disappointed with any of my purchases. The descriptions have always been as good as or better than described.
I love the suggestions to save money on the order, very helpful. Great selection of books.
Great competitive prices and many choices of books.
This was an easy website to use and found my item very quickly. Payment process is easy to navigate.
Love getting books here. Love supporting small booksellers.
Sometimes your movies are more expensive...but your service is so much better that I find it pays in the long run.
This is my supplier of choice. Even when the cost is more. Always quick to respond.
Alibris is truly one of the best book sites on the Internet. So easy and you can find amazing things!
Alibris is my favorite platform for book shopping!
Even though the site is kind of questionable-looking I've gotten several nice things from Alibris. Who would've thought?
I found the items I wanted to purchase at a great price for the books. However, the shipping charges were TOO HIGH! USPS Media Mail does not cost nearly $12 for three 500 page soft cover editions. Shame on you all for the overcharging!
Also, when will I receive coupons via email?
It's been great. Been trying to get this book for a while. Ty.
So far its quick and easy, i didnt give 5 stars because cannot give until product arrives
Received prompt reply to email re inquiry I had about the book. Checkout very easy.
Once I reset my password, it took about 45 seconds to complete my purchase. Thanks, I love doing business with Alibris. They are always reliable.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

