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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I've always bought second hand books and this sites prices are much cheaper. I'll be telling all my friends about alibis.
Smooth transaction, user friendly site, great products at great prices!
Always easy to use and they always have the book you need for a cheap price.
Disappointed that after purchasing the book and having my credit card debited, I am told that the item is no longer available.
Escellent. I wish this one had a picture of the book cover.
Never been disappointed by any transaction. Always been as advertised and delivered in a timely fashion.
I was very pleased to find what I was looking for and it was at a lower price than Amazon.
I was very happy to find the book I wanted and happy to see the shipping cost for standard shipping was reasonable. I'm excited about receiving the book - I have it and I'm ordering this one for a friend.
My shopping experience was excellent with no problems.
Books well categorized by ALL, NEW, USED. Also each seller has stars according to history as seller. Under used section each book clearly written evaluated as to condition. I appreciate all of this.
I always find what I'm looking for. Shipping is fast. Great selection. Highly recommend.
I always find what I'm looking for... and at a great price. Super fast shipping. Thank you.
Very easy to locate a DVD and order it. Good choices. Good prices.
Always easy to shop at Alibris and can almost always find what I'm looking for.
It has always been very easy to order from alibris and the sellers I've dealt with are great.
First experience with this seller. Good price, fair shipping cost. Hope to receive in time for book club.
The descriptions of the conditions were accurate. The prices are fair.
A little frustrated I couldn't order all of the things I wanted in one time of putting in my information.
I was looking for a discontinued book and you have it. So glad!
I always seem to find what I am looking for at a great price. I appreciate that.
Very good prices for hard to find books!
Quick and easy but I need to see the follow up and delivery before I can really give a reasonable rating.
It isn't clear which to click or when to click. After fumbling a couple of times I succeed.
I am repeatedly confused by the process required to complete my purchase. I click on different options until I finally perform in the order required.
The experience was fine. I was disappointed at how few offerings there were for the book I ordered.
Checking our isn't perfunctory or intuitive. I went in a circle about 8 times. I finally clicked on the right button in the correct sequence, don't ask me which ones or why.
Why would you intuitively know the confirm/select the address and not select 'No Changes' to be checked out?
As long as the shipping is done correctly and don't take forever to receive it was a good experience.
Easy site to navigate, very inexpensive books. Thanks, from a college student.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

