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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My shopping experience was easy and very quick to access.
I was able to find what I was looking very quickly.
My best source for books of historic importance. Highly recommended.
Your web site said if I give you my email address I would get $5 off my first order. I tried several times and - no $5 off.
I have always had a great experience shopping at Alibris
Could not get the code attached to my order to qualify for the 20% special day discount
Every time i entered my card number, it would switch dates on the experation. Took several attempts to make purchase
Your website was easy to use and had just what we needed for school!
These older books are the best.
I do like the site; everything went smoothly and I found the book I was looking for and more!
I found what I was looking for at a fair price, and you're not Amazon. Amazing!
It's a well-designed and easy to use site that makes available literary treasures.
Easy to find what I needed and easy to checkout. Thank you
I've been a customer since the late 90's I think. Dig the happy results every time.
I've been shopping Alibris for 20+ years. Love them!
I thought $20% off coupon would hold, but your shipping rate is way overpriced for a paperback.
Great price on a book rare to find locally. Not sure why shipping separate for each of 2 books.
Easy to find books and appreciate knowing the condition
A great selection of the book I wanted! Checkout was quick and easy.
It was easy to find some great books at great prices. I gave 4 stars instead of 5 only because I was surprised at shipping costs
Very simple very easy thank you. Hopeful for quick delivery
It worked with no problem other than my shopping cart getting emptied a little soon. I was doing research on what to purchase...
First time - hope it's as good as the ease of ordering! I like that the book is sent from the person selling it, not a clearing house. We'll see if it works.
Unlike other sites, you actually have information on the books I'm considering buying. Thanks!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

