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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I thought $20% off coupon would hold, but your shipping rate is way overpriced for a paperback.
Great price on a book rare to find locally. Not sure why shipping separate for each of 2 books.
Easy to find books and appreciate knowing the condition
A great selection of the book I wanted! Checkout was quick and easy.
It was easy to find some great books at great prices. I gave 4 stars instead of 5 only because I was surprised at shipping costs
Very simple very easy thank you. Hopeful for quick delivery
It worked with no problem other than my shopping cart getting emptied a little soon. I was doing research on what to purchase...
First time - hope it's as good as the ease of ordering! I like that the book is sent from the person selling it, not a clearing house. We'll see if it works.
Unlike other sites, you actually have information on the books I'm considering buying. Thanks!
Always find what I'm looking for. Always good price. Sylvia
First time user. Finding a book and checking out was easy. I will wait to see if delivery goes well
Such a wonderful variety of options and editions for the books and good prices. Shipping costs are high though, it would be nice if there was a book rate shipping option.
Very efficient and easy to use. Great selection. I found exactly what I wanted! And for a great price. I can't wait to get my book.
Alibris always has what I want no matter how old the books is.
Quick and easy! I have always had a very good experience when I use booksXpress.
Easy to search, fast results, quick payment…now to receive the books!
Very easy to find textbooks for my two high school students! I also loved the savings suggestions at the end once shipping was calculated - thank you for making my kids' textbooks soooo much more affordable!
Alibris is a great resource for retired English teachers. We can afford you!
We like Alibris for its prices and accuracy of information. We also like availability of so very many books nn
Horrible shipping charges. I usually shop thrift books
Shipping is TOO expensive! It doesn't cost $4.50 to send a paperback! Will be looking elsewhere in future.
Good layout, easy and simple to use, quick too
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

