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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Tried to use my coupon after signing up, it had no where to use it, disappointing
It took only a few minutes to find what I was looking for, and placing the order was just as easy and efficient.
My shopping experience was very easy and efficient.
Easy to check out authors while keeping alibris webside intact; easy to change the cart contents before ordering.
I always enjoy stopping in at your shop online. You are on my main online used bookseller.
I love alibris, please bring back the app great prices
I love alibris ever since I found you guys I've never been happier I bought like 15 really great titles with only $50. Please bring back your app
Layout is neither ugly nor distracting-- nice and clean. Not too much text, which is all legible. Helpful tabs to view different pricing options. No ads or popups on the site. Quick checkout process.
It's very confusing that there is a separate shipping fee for every book, even when several are purchased from the same seller as part of the same order.
Good except for shipping days could be more easily found.
Easy to find the book I needed at a price that's affordable.
It's so nice to beable to get books much cheaper. But, the postage is high. I know that can't be helped.
I was so happy to find this extraordinary book at such a great price.
I've only placed the order—I haven't received the book yet. But so far it's been easy and convenient.
If this really is a new sealed deck I will be ecstatic. Otherwise, my rating will reflect the bait and switch
The books I needed were easy to find. Check out was quick and easy.
Found book I wanted easily. Do not have another one in book format but that's OK you can't have everything.
However...says if I get on mailing list I got free (or 5.00 off) shipping.I did the sign up and then instead of 5.00 off shipping it says it has to be a 50.00 order. That was not stated prior to signing up. It says.SIGN UP FOR 5.00 OFF SHIPPING.
Never any problems--buy only from five star sellers.
Found items I was looking for easily. Ordering system was flawless
Very easy to find books at cheap and great prices!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

