On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
U should clarify how u want the state/providence entered
This is my 1st time using this and my item has not been delivered yet so once it is delivered I will be able to give a better review. So far it is user friendly
Haven't shopped with alibris in years. Just stopped buying books. So happy to be back. Forgot what I was missing.
Haven't shopped Alibis in years. Happy tobe back. Ordered exactly what I needed. Thank you
Easy to search. Choice of a variety of copies (if available) with details on book condition.
Quick, efficient website and checkout process. SUPER easy to set up account.
At checkout it did not give an option to continue shopping.
The coupon should box should be above the checkout - I forgot it an missed a $5 saving
At checkout, the boxes are almost impossible to see for us old folks. Please make them a different color, such as a shade of grey.
I cant read what you want me to agree to at the bottom! Use BLACK for writing. Remember old people can't see well.
I like that you didn't force me to create an account. Thank you.
First time ordering from here but experience went smooth so far.
Alibris is almost always the best resource for affordable textbooks.
The site is well organized and very easy to complete a purchase
Tried to use my coupon after signing up, it had no where to use it, disappointing
It took only a few minutes to find what I was looking for, and placing the order was just as easy and efficient.
My shopping experience was very easy and efficient.
Easy to check out authors while keeping alibris webside intact; easy to change the cart contents before ordering.
I always enjoy stopping in at your shop online. You are on my main online used bookseller.
I love alibris, please bring back the app great prices
I love alibris ever since I found you guys I've never been happier I bought like 15 really great titles with only $50. Please bring back your app
Layout is neither ugly nor distracting-- nice and clean. Not too much text, which is all legible. Helpful tabs to view different pricing options. No ads or popups on the site. Quick checkout process.
It's very confusing that there is a separate shipping fee for every book, even when several are purchased from the same seller as part of the same order.
Good except for shipping days could be more easily found.
Easy to find the book I needed at a price that's affordable.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members