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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I had a hard time finding a book for a friend of mine as a birthday gift. I found it on Alibris, they shipped it quickly and it was exactly what I was looking for. Don't hesitate to purchase from them.
Easy to find my title, reasonable price. Wish there was free shipping.
Hoping to get discounted shipping for ordering multiple books
Someone handling my order reached out to me because he noticed a discrepancy in my address. He updated it and sent it to the correct address. If he hadn't taken this initiative, I would never have received my order. Thank you for thoughtful employees!
It was good, but didn't like the fact of offering a discount code, and then given a certain amount to purchase; after the fact.
I was under the impression, of receiving the discount, regardless of the amount.
The site was lagging repeatedly and all 9 of my books were erased from my cart. I had to order everything all over again and re-enter my credit card details. This was especially time-consuming.
Alibris is a great source for books you've heard of and want to read, but which may be difficult to find. Finding and ordering items is quick and easy.
I found what I wanted quickly and easily. I also appreciate the large number of choices available in terms of book quality and sellers.
Great book, great seller, process very easy. I have seldom been disappointed by my purchases on Alibris. Some amazing finds over the years!
As always, Alibris makes purchasing so simple and I absolutely love this website!
I love alibris! It makes book shopping and selecting so easy!
Book came in condition described. Price seemed fair. Relatively quick ship time.
Easy to navigate the website, found what I needed, price was right.
You always have the movies I like and the prices are great. Thanks for being here.
Alibris is my go-to for all book shopping. Well-organized, reliable, never disappoints. Will never buy a book on Amazon again.
Easy to follow website. Quick to order and pay. Don't like the survey.
Great prices.
Would like shipping prices to be free.
Thank you
Excellent selection of books. Wish shipping cost would be lower.
I found it overly cumbersome, jumping back and forth between pages - took me a bit too much effort and time to compare and purchase books.
I appreciated the description of the condition of the book.
Good sale and shipping of a hard-to-find book. The product was accurately described. Thanks!
All was good with the price in the shipping. My purchase experience makes me want to use this website once again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

