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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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It took me a little while to navigate to the site where I made a purchase. The selection and payment part was easy
Have a hard to find book at a semi reasonable price
Easy and fast. I found the used books I wanted immediately.
It is always very easy to find what I am looking for and the Alibris site is easy to use.
Since used book stores have vanished, Alibris is a great resource.
I had to sign in several times in order to update my address, then log in a couple of times to place the order.
Clear and easy and I appreciate the reminders of the cart expiring.
So far it was super easy to order and shipping price wasn't that bad. Shipping says 3-5 business days. We will see how that goes and its condition.
So many books to choose from I didn't know what to pick I just picked one
It is simple. However, some of the steps like selecting a shipping address are difficult to find.
No complaints except 1. POD reprint stuff is not what anyone wants. The last one I bought didn't have all the text and had none of the illustrations, and it was cheaply printed and bound. It's like fake handbags on Amazon or Ebay. And 2. The condition descriptions should be consistent with book seller practices. Most have little information.
A picture is worth a thousand words. More pictures of expensive items please.
To difficult to buy or put my stuff in the shopping car
Check-out failed numerous times. Customer service couldn't help. Tried again the next day and it worked but one item of the order had been subtracted, apparently bought by someone else in the meantime. I guess check-out issues may have been due to the item being in two people's carts simultaneously? Idk.
I can always count on finding inexpensive used get very good books from this website!
The website is easy to use, including the purchasing process.
Easy to find the titles we wanted--and at a great price, too!
Frustrating hour spent trying to sign into account and then trying to change password.
It was easy to order. Let's hope the books are in the condition as advertised.
Everything went fine once I got my new credit card information recorded. Thank you.
Hard to find music is available at alibris and ordering is easy
A little problem with one book. Took multiple tries over a few days to get item in cart. Other than that, all fine.
The book I wanted at a good price. Website easy to use.
Easy to find what you are looking for at a great price.
I have ordered a number of books from Alibris and have always received them in a timely manner in the condition that I expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members