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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,679
shipping
12,669
quality
12,663
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Alibris almost always has the books I'm looking for
September 5, 2023
Updated review

Alibris almost always has the books I'm looking for. Great prices and the ones I order are always in great shape. Good and accurate descriptions from the sellers.

Date of experience: September 5, 2023

Easy check-out
January 9, 2022
Previous review

Easy check-out. Book I wanted was available.

Date of experience: January 8, 2022
New Mexico
1 review
0 helpful votes
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No hassles easy way to find and order a wanted volume

Date of experience: September 5, 2023
Massachusetts
1 review
0 helpful votes
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I found the book I was looking for right away, bought it, and, it was quite easy.

Date of experience: September 5, 2023
Maryland
1 review
0 helpful votes
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It would be better if this site had live chat to clear up any confusion and doubts

Date of experience: September 5, 2023
Wisconsin
1 review
0 helpful votes
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No hidden info and always an abundance of titles to...
September 5, 2023
Updated review

No hidden info and always an abundance of titles to choose from!

Date of experience: September 5, 2023

Reasonable prices
March 7, 2022
Previous review

Reasonable prices.

Date of experience: March 6, 2022
South Carolina
1 review
0 helpful votes
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Easy to use, great selection and price points for different editions and book conditions, fair shipping arrangements

Date of experience: September 5, 2023
Massachusetts
1 review
0 helpful votes
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Finally found the book I was looking for at a lower...
September 5, 2023
Updated review

Finally found the book I was looking for at a lower price than other vendors.

Date of experience: September 5, 2023

Shipping is always too much relative to book cost
January 21, 2022
Previous review

Shipping is always too much relative to book cost.

Date of experience: January 20, 2022
Arizona
1 review
0 helpful votes
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It took me a little while to navigate to the site where I made a purchase. The selection and payment part was easy

Date of experience: September 5, 2023
New York
1 review
0 helpful votes
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Have a hard to find book at a semi reasonable price

Date of experience: September 5, 2023
Illinois
1 review
0 helpful votes
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Easy and fast
September 5, 2023
Updated review

Easy and fast. I found the used books I wanted immediately.

Date of experience: September 5, 2023

It is always very easy to find what I am looking for...
October 18, 2022
Previous review

It is always very easy to find what I am looking for and the Alibris site is easy to use.

Date of experience: October 18, 2022

Since used book stores have vanished, Alibris is a...
March 24, 2021
Previous review

Since used book stores have vanished, Alibris is a great resource.

Date of experience: March 24, 2021
Oregon
1 review
0 helpful votes
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I had to sign in several times in order to update my address, then log in a couple of times to place the order.

Date of experience: September 5, 2023
Ireland
1 review
0 helpful votes
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Clear and easy and I appreciate the reminders of the cart expiring.

Date of experience: September 5, 2023
Florida
1 review
0 helpful votes
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So far it was super easy to order and shipping price wasn't that bad. Shipping says 3-5 business days. We will see how that goes and its condition.

Date of experience: September 4, 2023
North Carolina
1 review
0 helpful votes
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So many books to choose from I didn't know what to pick I just picked one

Date of experience: September 4, 2023
California
1 review
0 helpful votes
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It is simple
September 5, 2023

It is simple. However, some of the steps like selecting a shipping address are difficult to find.

Date of experience: September 4, 2023
Colorado
1 review
0 helpful votes
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No complaints except 1
September 5, 2023
Updated review

No complaints except 1. POD reprint stuff is not what anyone wants. The last one I bought didn't have all the text and had none of the illustrations, and it was cheaply printed and bound. It's like fake handbags on Amazon or Ebay. And 2. The condition descriptions should be consistent with book seller practices. Most have little information.

Date of experience: September 4, 2023

A picture is worth a thousand words
October 23, 2021
Previous review

A picture is worth a thousand words. More pictures of expensive items please.

Date of experience: October 22, 2021

Four plus, like 4.75
July 23, 2021
Previous review

Four plus, like 4.75. So, very good.

Date of experience: July 23, 2021
Puerto Rico
1 review
0 helpful votes
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To difficult to buy or put my stuff in the shopping car

Date of experience: September 4, 2023
Germany
1 review
0 helpful votes
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Check-out failed numerous times
October 4, 2023

Check-out failed numerous times. Customer service couldn't help. Tried again the next day and it worked but one item of the order had been subtracted, apparently bought by someone else in the meantime. I guess check-out issues may have been due to the item being in two people's carts simultaneously? Idk.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2023
Maryland
1 review
0 helpful votes
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I can always count on finding inexpensive used get very good books from this website!

Date of experience: September 4, 2023
Oregon
1 review
0 helpful votes
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The website is easy to use, including the purchasing process.

Date of experience: September 4, 2023