Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I get what I want at a low price and good quality.
I love this website! I find what ever it is I am looking for and at unbelievable prices. I love that I can grow my collection of books on a budget.
The books on line can be pretty good priced but shipping is brutal. I'll give it a shot for this one time.
Would be helpful to be able to put author and title in one search
Really liked the price. Hope the book is in good condition
Good price for what I was looking for. Website works good
This was a hard book to find and ordering was easy. I hope this is the book I'm looking for.
I'm received excellent service and books
Are in great condition!
Your serve has been very reliable Cheers!
Alibris comes through for me
In price and quality of books
Good service and the books are in fine quality
I want two copies of "1919", and could not change my order.
You are a fast, easy, well-stocked book selection. I'm so glad you provide a good alternative to the ubiquitous Amzn.
This website is very user friendly! I found the book I was looking to buy, filled out my billing information and paid. Start to finish in 5 mins or less!
Super Easy to navigate here! Thank you, Beau
Have been using Alibris for books and A/V media for years. Never a mis-fire.
I got an email saying my original order of the same thing was no longer available and had been cancelled. It offered a link to resolve the problem which totally failed. Just went to website and ordered it again. We'll see.
Offer free or discounted shipping for larger orders
Alibris had a book I'd was searching that other vendors did not. And it was available at a reasonable price. Thanks Albris!
Great shopping experience. I find books here for good prices
Alibris is fast, simple and cheap and books are in good condition
Alibris is always easy to shop and is cheaper than Amazon. Love it
Easy website. Usually have the books I like. Good prices.
Alibris often has books when others do not. Prices are good.
Alibis often has my books when others don't. Prices are very good. Better than Amazon.
Alibris is very good.
Website is clear and book prices are very reasonable while other used book sites are not so much.
Would be nice if you had customer reviews AND I couldn't add my +4 digits to my zip code as this helps reduce my sales tax based on where I live (*******-3362).
Easy interface, all is functional and no fancy stuff anywhere.
You had them all. They were priced very low. You didn't hassle me or cop an attitude when searching to see if you had the books. Refreshing. Thank you.
I found my book and at a great (used) price!
It so easy to find a book and the payment process is fast.
Always have been able to find what I am looking for.
Easy to find the desired book, good description, easy checkout. Now I will wait to see when it arrives and if it is indeed in 'very good condition.'
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

