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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,720
shipping
12,710
quality
12,704
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Your website is broken
November 12, 2023

Your website is broken. Took me 5 tries to place this order!

Date of experience: October 12, 2023
Michigan
1 review
0 helpful votes
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I get what I want at a low price and good quality.

Date of experience: October 12, 2023
Pennsylvania
1 review
0 helpful votes
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I love this website!
October 12, 2023

I love this website! I find what ever it is I am looking for and at unbelievable prices. I love that I can grow my collection of books on a budget.

Date of experience: October 12, 2023
Massachusetts
1 review
0 helpful votes
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The books on line can be pretty good priced but shipping is brutal. I'll give it a shot for this one time.

Date of experience: October 12, 2023
California
1 review
0 helpful votes
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Would be helpful to be able to put author and title...
October 12, 2023
Updated review

Would be helpful to be able to put author and title in one search

Date of experience: October 12, 2023

Really liked the price
August 20, 2023
Previous review

Really liked the price. Hope the book is in good condition

Date of experience: August 19, 2023

Good price for what I was looking for
January 12, 2021
Previous review

Good price for what I was looking for. Website works good

Date of experience: January 11, 2021
Maryland
1 review
0 helpful votes
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This was a hard book to find and ordering was easy. I hope this is the book I'm looking for.

Date of experience: October 12, 2023
California
1 review
0 helpful votes
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I'm received excellent service and booksare in great...
October 12, 2023
Updated review

I'm received excellent service and books
Are in great condition!

Date of experience: October 12, 2023

A little slow for payment
January 31, 2023
Previous review

A little slow for payment

Date of experience: December 31, 2022

Your serve has been very reliable Cheers!
August 3, 2022
Previous review

Your serve has been very reliable Cheers!

Date of experience: August 3, 2022

Alibris comes through for mein price and quality of...
June 13, 2022
Previous review

Alibris comes through for me
In price and quality of books

Date of experience: June 12, 2022

Good service and the books are in fine quality
April 12, 2022
Previous review

Good service and the books are in fine quality

Date of experience: April 11, 2022

Good books and shipping was on time
March 16, 2022
Previous review

Good books and shipping was on time

Date of experience: March 16, 2022
Arizona
1 review
0 helpful votes
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I want two copies of "1919", and could not change my order.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
Minnesota
1 review
0 helpful votes
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You are a fast, easy, well-stocked book selection. I'm so glad you provide a good alternative to the ubiquitous Amzn.

Date of experience: October 12, 2023
Alaska
3 reviews
6 helpful votes
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This website is very user friendly!
October 12, 2023

This website is very user friendly! I found the book I was looking to buy, filled out my billing information and paid. Start to finish in 5 mins or less!
Super Easy to navigate here! Thank you, Beau

Date of experience: October 12, 2023
Arizona
1 review
0 helpful votes
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Have been using Alibris for books and A/V media for...
October 12, 2023
Updated review

Have been using Alibris for books and A/V media for years. Never a mis-fire.

Date of experience: October 11, 2023

I got an email saying my original order of the same...
October 8, 2023
Previous review

I got an email saying my original order of the same thing was no longer available and had been cancelled. It offered a link to resolve the problem which totally failed. Just went to website and ordered it again. We'll see.

Date of experience: September 7, 2023
Washington
1 review
0 helpful votes
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Offer free or discounted shipping for larger orders

Date of experience: October 11, 2023
Florida
1 review
0 helpful votes
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Alibris had a book I'd was searching that other vendors did not. And it was available at a reasonable price. Thanks Albris!

Date of experience: October 11, 2023
Connecticut
1 review
0 helpful votes
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Great shopping experience
October 12, 2023
Updated review

Great shopping experience. I find books here for good prices

Date of experience: October 11, 2023

Alibris is fast, simple and cheap and books are in...
September 21, 2023
Previous review

Alibris is fast, simple and cheap and books are in good condition

Date of experience: September 21, 2023

Quick and easy
August 27, 2023
Previous review

Quick and easy. Get books I can't find otherwise.

Date of experience: August 27, 2023

Alibris is always easy to shop and is cheaper than...
August 8, 2023
Previous review

Alibris is always easy to shop and is cheaper than Amazon. Love it

Date of experience: August 7, 2023

Alibris is my go to book store
December 16, 2022
Previous review

Alibris is my go to book store

Date of experience: December 16, 2022

Easy website
September 18, 2021
Previous review

Easy website. Usually have the books I like. Good prices.

Date of experience: September 18, 2021

Alibris often has books when others do not
September 15, 2021
Previous review

Alibris often has books when others do not. Prices are good.

Date of experience: September 15, 2021

Alibis often has my books when others don't
September 15, 2021
Previous review

Alibis often has my books when others don't. Prices are very good. Better than Amazon.

Date of experience: September 15, 2021

Alibris is very good
August 5, 2021
Previous review

Alibris is very good.
Website is clear and book prices are very reasonable while other used book sites are not so much.

Date of experience: August 5, 2021
Colorado
1 review
0 helpful votes
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Would be nice if you had customer reviews AND I couldn't add my +4 digits to my zip code as this helps reduce my sales tax based on where I live (*******-3362).

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2023
Florida
1 review
0 helpful votes
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Easy interface, all is functional and no fancy stuff anywhere.

Date of experience: October 11, 2023
Arizona
1 review
0 helpful votes
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You had them all
October 11, 2023
Updated review

You had them all. They were priced very low. You didn't hassle me or cop an attitude when searching to see if you had the books. Refreshing. Thank you.

Date of experience: October 11, 2023

I found my book and at a great (used) price!
October 3, 2023
Previous review

I found my book and at a great (used) price!

Date of experience: October 3, 2023
Illinois
2 reviews
0 helpful votes
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It so easy to find a book and the payment process is...
October 11, 2023
Updated review

It so easy to find a book and the payment process is fast.

Date of experience: October 11, 2023

Great deals
September 15, 2023
Previous review

Great deals.

Date of experience: September 15, 2023

It was so smooth and fast
September 12, 2023
Previous review

It was so smooth and fast.

Date of experience: September 11, 2023
New Mexico
2 reviews
0 helpful votes
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Always have been able to find what I am looking for
October 11, 2023
Updated review

Always have been able to find what I am looking for.

Date of experience: October 11, 2023

I have always gotten good service
March 30, 2022
Previous review

I have always gotten good service.

Date of experience: March 30, 2022
Illinois
2 reviews
0 helpful votes
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Easy to find the desired book, good description, easy checkout. Now I will wait to see when it arrives and if it is indeed in 'very good condition.'

Date of experience: October 11, 2023