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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Was not able to apply $5.00 coupon so I won't be getting a credit. Can you help?
Very inflexible regarding shipping address and billing address changes
I can find more books that I require at usually a lower price than at Amazon or even local used bookstores, so this is now my main go-to bookseller.
Usually better prices (by a little) more choices and better sorting 0f i.e. Descriptions of conditions
I HATE AMAZON but your prices are about the same.
Shopping easy. Wish shipping charge was posted earlier in transaction
What I needed when I needed it. Best recycling program ever
The price was the best on what Google showed me, but the shipping was probably a bit higher than other sites. But you had the book, so thanks..
I have paid for a book (and shipping) I haven't gotten, I've had multiple issues in getting feedback to Alibris and alibris sellers I end up in a frustrating loop if the seller doesn't reach out I have no way of getting my issue resolved
Signed in as a guest. The transaction was convenient. Thank you.
Free shipping checkbox is good, no great. If only a search would sort in ascending or descending order for volume numbers. Spend a bunch of time scrolling up and down to find volumes in order. Suggestion not criticism - B&N and right stuf (formerly) have that type of sorting and it's very convenient...
Great prices, easy to use website. Suggestion: 1. Being able to sort volumes in sequential order for easier bulk buying. 2. Maybe?also? Being able to lock free shipping filter to on all the time. I like buying new to support authors, so buying directly from Alibris ok with me. This second item is minor, also new user so I may not be aware of everything yet.
Good subjects, but political topics are hard to locate.
Great sellers, I am regular customer and these sellers are real professionals
Coupons rarely can be used in many cases since often the shopping is for just one or two books and falls short of the minimum requirements.
Alibris is awesome! Collating many sources offers the best prices and options.
I love Alibris. I can get books in new or excellent condition without buying from Amazon!
I have moved. I attempted to change my information SIX times before I managed to click every orange button under the sun and I was able to get your website to take my order. I thought I was thorough every time I did this. How many times do you think someone less persistent will attempt this?
I know someone who was interested in a book that is of local interest. It is a book about growning up in Madison Wisconsin. Not even sure of the title, I typed in a search and Alibris could get it!
I am pleased to find the book I want at Alibris. Although it is a little more than what Amazon charges, I don't want to give another dime to Amazon!
I placed my first order yesterday and liked it so much I am ordering again today.
Great. I didn't know you exist. It's wonderful to find an alternative to Amazon.
I was very happy to find a copy of an older book. It's the first time I've shopped on this site and it was easy to create an account, choose the book I wanted and checkout. I will be visiting this site more often.
Smooth process. At first the only option to purchase was a book in fair condition but then if you choose to see more options you are shown the book in very good condition for the same price.
I get what I want at a low price and good quality.
I love this website! I find what ever it is I am looking for and at unbelievable prices. I love that I can grow my collection of books on a budget.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

