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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Search engine and suggestions work well. Thank you!
Your pricing as displayed is just not honest. $8 shipping for an $8 book? Wow. If you sent book rate (cheap!) your customers wouldn't feel taken advantage of.
I've never used this company before but after looking at the prices being asked for this product or them all being sold out I'm very grateful to found one site that still has it in stock thank you
Quick easy web site. I look forward to receiving my book.
Thought this book might be hard to find but found it right away on Alibris.com
Always good
Rarity to not find book I'm requesting on this website.
Great prices on most books. Fair price on shipping. Long delivery times.
Easy to use
Great selection
Timely delivery
I recommend to use
Found everything book I was looking for. Thank you
I have bought books from Alibris for several years and have never been disappointed. Their service is prompt and dependable. I have also recommended them to friends and family.
Good except that I wasn't able to use the $5 coupon because after I Entered my email address and received the coupon, it then specified that it had to be on an order of $50 or more.
I found the books I wanted. My cart emptied out after I signed into my account. IO had to find the books again, no too much of an issue since they were from the same seller, however in that brief time period 2 of the books were missing can no longer be purchased. This was extremely upsetting because no one else had them.
Easy to shop. Great price on the book I was looking for.
When Alibris can tell that a book, etc. is being shipped to Canada rather than to somewhere in the US, please show the Canadian shipping cost of $16.41 Cdn beside the book, etc., not the $7.61 Cdn cost. Why would Alibris show in Canadian dollars the cost to ship something in the US?! It makes Alibris look as if its trying to deceive the buyer.
Glad to find bk I was looking for and easy to purchase
Ten Years of doing business and never a problem! Thanks for the service...
Long time customer because of excellent service
Long time Alibris user, never been dissatisfied
So far, have had great success with Alibris finding my books of choice, and have found terrific savings.
Great selection, easy to navigate and generally very fast delivery.
I like that you save my book searches so I can review them and see if I want to order any.
So easy to get through the search and purchasing process.
Great website, easy to find titles and excellent overview of available options.
Found everything I wanted quickly and at a good price.
Found what I was looking for, hope to receive orders soon.
Easy to locate desired book. I have used this service before with good results. Others in my retirement community use you, too.
I'm grateful you allow me to log on as a guest, since I don't like having to remember a password!
Fairly easy to use but be careful what you ask for
Alibris has always given me the best service, every time, on every order.
I am always satisfied with the service provided by Alibris.
As a long time customer, I am always pleased with the user friendly shopping experience at Alibris.
Had a little trouble combining items from a seller to lower shipping costs.
I have been a buyer for many years. I enjoy Alibris immensely.
So easy to find the books I'm looking for at very reasonable prices. Checking out is also simple. Love it! Thank you!
Always easy to find what I'm looking for, at a variety of prices. Love shopping at alibris.com!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

