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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Accurate descriptions of book conditions and good prices.
Website works great - would have preferred more descriptive details about the condition of the used book beyond just "Fair"
I liked have rating for both reliability and quality of the book
I placed a used book in my cart and then had to update my account. When I was ready for check out, the book was listed as no longer available. It was not in my cart, so I had to order a brand new higher priced option. BUMMER!
I love shopping at Alibris! I can always find a book that has minimal wear and tear at such a reasonable price. The shipping is always reasonably priced, and the time of arrival always surprises me...my book is delivered ahead of time! You have a customer for life!
I love finding my books at Alibris and paying incredibly low prices for them! I'll be back!
I've been using your services for many, many years. I've always been satisfied with ALL of my orders through the years. Because of the integrity you show and the success I've had; I recommend Alibris to anyone that may be looking for your line of products. A sincere Thank You for great service.
Very easy website and user friendly.
In general great but when I put in an alternate shipping address it the site did not at first put in the new shipping address so I had to put it in again.
Great site with lots of options. Very easy to navigate and shop!
Excellent - I quickly found what I wanted, it was available at a reasonable price and should ship in reasonable time.
No hassle. Received previous purchases in order and on time.
Great selection of books, with great prices. Shipping is costly, but understandable when buying through multiple vendors. Overall very pleased with this site.
Great prices, easy to use website, and quick delivery! And huge selection of books! I couldn't be happier.
Alibris is a fantastic site. As a book lover, it is challenging not to go crazy and buy everything on my "must have" list. You've got everything! It is teaching me to pace myself and do a little at a time. Love this!
Quick and easy way to support small booksellers and avoid the huge monopoly that starts with AM plus a Z.
I love this website-- so many options to choose the condition of the book I want.
Lots of options for the books I want. Used, hardcover, where possible-- satisfying!
I love Alibris, with all the options easily viewed!
It is too easy to buy books here.
Alibris had the book, and I ordered happily!
Alibris had the book I wanted (which no one else did save evil amazon), and a range of options for condition/price/seller-rating.
The only difficult thing is: I have to wait for it to arrive ;)
I found all the good books I was looking for.
Found the book I wanted--used(best) -- great price. What could be better?
Found what I wanted, at a much better price than through A-----.
I had mispelled my own last name, but seem to have been able to correct the mistake.
Easy process to order book. No issues encountered.
Trying to check out as return customer - pain in the $#*!
An amazing seletion of books, at amazing prices. The only drawback is there aren't reviews, so I go to one of the big stores to read reviews then come here to shop.
I find almost everything that I'm looking for, and cheaper than Amazon!
For some reason my credit card wouldn't go through the first 3 times so I stepped away for a few hours and it worked again. But otherwise I would have bought the books elsewhere
I can always find the books that I want on Alibris, and usually at a lower price, often used but in great condition.
Great! I was able to find all the books I needed directly from Alibris and so get free shipping too!
I found every book I was looking for right on Alibris and was able to get free shipping for 4 out of 5 books! (The fifth book is an unusual used book.) Both the selection and the prices are amazing.
I love being able to find what I need, either new or used. And it's great to support independent booksellers across the country.
I f9uond everything I want, and cheaper than Amazon.
I just love how I can find gems through Alibris. Ever grateful!
Love Alibris! I find hard-to-find books without filling Jeff Bezos's tax-proof pockets!
It would be 5 stars but I don't think it's fair to rare the site when I have yet to get a book from you.
You said that if i give you my email, i will get a five dollar discount on my order. I did, but there is always the fine print. Now you have my email and my information. What do you with my information? Do you include it in a mailing list and send it around? This happens a lot which cause theft identity. No one cares anymore about others. Most companies just have the attitude of getting wealthy over those who only want to survive in a righteous way in this wolrd.
I dont believe i will buying from this website again. I will look on your website to find out how to unsubscribe from you website.
Found the book I was searching for at a good price.
Easy to shop and compare, good descriptions. Could use fuller description of the book itself (inside flap copy, etc.)
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

