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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris has a pretty good selection of textbooks. Liked being able to search by the exact ISBN to find the editions that I needed. Shipping time and packaging was reasonable, and products were as described. Overall positive experience. Will visit again!
Easy to find vintage albums in our preferred format. They were in good shape and delivered in a timely manner.
Very difficult to send to an address different than billing address. Maybe my fault.
I was not aware it was coming from Thrift Books. I am not a fan of Thrift Books because they ruin books with their stickers
Thanks for easy check out. I like the choices I was able to choose from.
Whenever I need a book I can always find what I need when I shop here. Love it!
The address keeps defaulting to an old address, and I can't see how to set an address as my default
I was happy to be able to order an old quilting book from alibris. I received the book quickly and in good condition
The book I was looking for was found by alibris and offered at a reasonable price.
Very convenient and helpful pay site. Easy to use even on my Android phone.
Fast delivery! Item in great condition! I get a great price for everything I'm looking for
I have never had a problem ordering or with delivery on any order
I usually check around and when I order from alibris, they are cheapest prices I found on everything I order. Shipping charges are reasonable.
Good experience as usual from alibris. Recommend this author on his series of Mexican small arms books.
Thanks! Easy and awesome experience. I have used Alibris before and will use again.
Good selection and good quality books; website very easy to use
I been happy with the website for a long time never have a problem with getting my books to my house on time and they come perfectly fine maybe a little damaged but not too bad will continue to use for the future
My Alibris purchase was reasonably priced, arrived quickly, and it's condition was as described.
Alibris is a great place to buy books. This transaction was perfect!
I tried to order yesterday, not realizing I had an Alibris account. When I got signed in, the system would not let me access the books I had in the cart. I had to wait until a day later to order the books I wanted, apparently missing out on a substantial discount. Having to order books on the internet is a royal pain in the a** but merchants have us caught in the net, don't they?
Easy to search and complete an order. Alibris large inventory gives me many options to choose from.
Easy to find what I was looking for. Many options to choose from.
We found the collection we were looking for and ordered it.
The delivery was quick and in good condition.
Will gladly recommend this store, and will also use it again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

