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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My orders are always on time and as specified. Fair pricing and quality
So far it's good let's see if my friend gets the book
Glad u had the very book I was searching for. Purchase and checkout were user friendly. Easy to correct order. Thx.
Shopping for what I was looking for was easy convenient and a smooth operation.
This was an easy upload and the price was excellent will definitely be back to shop again
Thank you for a fair price and fair shipping for this new copy of book.
Going through a password to log in is a paid in the neck. In a brick and mortar store I would just pay for the product and take my purchase.
I resent having to sign in and the "guest" alternative being rejected because "we have that email address on file." I want the same experience I would have walking into a bookstore -- I pick my book and I pay for it. Skip the bells and whistles.
Very easy purchasing, looking forward to receiving the books.thanks so much!
Wide selection of books, which is always a positive. Just come here. You will find what you need here.
Have always been pleased with service from Alibis.
I was looking fir a specific book and you had it. Quick checkout. Very pleased.
Am eager to receive the books. I knew Helen Caswell
Shouldn't have to pay 2x shipping fees. Shipping fees should be calculated before checkout so you know what to expect
Have loved Alibris since it first began. My go to site always
I have been satisfied for years with Alibris. Reputable sellers and honest condition assessment.
So far... I only ordered, but the selection available from this seller is better than many.
Easy to find the book I was looking for, "Knitting in the Round" with several copies to choose from.
The website is easy to navigate. I appreciate the opportunity for special discounts.
I appreciate the coupon discount. The books I have ordered have arrived promptly.
Alibris provides unusual and desirable offerings.
I prefer not to make passwords. I'm not going to remember anyway. I hate it. I just want to place my order get emailed confirmation and be done. Who has time for all that anymore.
Lost items in my cart when I had to reset password and could never find the items again, probably in a cart somewhere.
Ordering and payment process is very simple. Now to see if the book arrives as it should!
I ordered the book I wanted. Within about a day, I received a notice from Alibris saying the seller no longer has the book, so they cancelled my order. They did, however, send me a link to see if I can buy the same book from another seller. (The one I originally ordered was listed as "new" and was under $20.)
By the way, on the page that the link took me to, the original seller is still listed as carrying this title (if my memory serves me about the name of that particular seller). That is strange.
The alternate sellers of this book list the condition of the ones they are selling as either "Good" or "Very good". I am in the process of communicating with one of them to ask more specifically about the condition of the book s/he is selling.
Will keep you posted as to how the experience goes from here on out.
You keep trying to charge my brother-in-law, because I once shipped a book to him! Very difficult to fix the mistake once it appeared on my order, and I hope you charge the correct person (me) and send the book to the correct address (mine)!
Went fine. Only once have I had a negative experience with one of your vendors. Never got book nor answer from vendor. Otherwise, all transactions have been super.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

