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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,029
value
12,644
shipping
12,634
quality
12,628
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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I love using Alibris
October 24, 2023
Updated review

I love using Alibris. Chances are I'll always find the book I'm looking for. Love it.

Date of experience: October 24, 2023

It is awesome!
August 3, 2023
Previous review

It is awesome!

Date of experience: August 2, 2023

Easy and simple to order
November 6, 2021
Previous review

Easy and simple to order.

Date of experience: November 5, 2021
New York
1 review
0 helpful votes
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I have been buying books from Alibris for decades and have always been completely satisfied. They have books that you can't find anywhere else for a better price than anyone else.

Date of experience: October 24, 2023
Colorado
1 review
0 helpful votes
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I ordered a book from Alibris and never received the item I purchased. I received the incorrect tracking number and after several back and forth emails whoever I spoke to said I would receive a refund, which I have recently received. I would have rather received the item I purchased but that was not the case. There is not a number to call to speak with anyone. You have to email customer service and they will respond back via email. If you place an order, proceed with caution.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2023
Michigan
1 review
0 helpful votes
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Glad you had this book
October 24, 2023

Glad you had this book. It was the last in the series.

Date of experience: October 24, 2023
Texas
1 review
0 helpful votes
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I like the "optimize your cart" function
October 24, 2023
Updated review

I like the "optimize your cart" function. Always saves me at least a few dollars.

Date of experience: October 24, 2023

Easy to find what I'm looking for, always lots of options for price and condition. I like the wishlist function--some books I stored there were the ones I decided to buy today. Checkout is super-easy.

Date of experience: October 4, 2023

Easy to find book, I had a question for the seller and got a very prompt response.

Date of experience: May 4, 2023

Alibris is my go-to for used books
December 31, 2022
Previous review

Alibris is my go-to for used books. Always easy to shop, easy to buy.

Date of experience: December 31, 2022

Good prices, easy to search for titles or authors
April 25, 2022
Previous review

Good prices, easy to search for titles or authors

Date of experience: April 25, 2022

Easy to find books and quick shipping
February 17, 2022
Previous review

Easy to find books and quick shipping.

Date of experience: February 16, 2022
Florida
1 review
0 helpful votes
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1st time buying here, excited to receive the book, hoping it really is in excellent condition.

Date of experience: October 24, 2023
Massachusetts
2 reviews
0 helpful votes
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It's always to find the book I want on Alibris.com
October 24, 2023
Updated review

It's always to find the book I want on Alibris.com

Date of experience: October 24, 2023

Found the book I wanted quickly
August 30, 2023
Previous review

Found the book I wanted quickly - checkout fast

Date of experience: August 30, 2023

Easy to find what I want and checkout is quick
September 19, 2021
Previous review

Easy to find what I want and checkout is quick.

Date of experience: September 19, 2021

The books I look for on Alibris are always available!
June 7, 2021
Previous review

The books I look for on Alibris are always available!

Date of experience: June 7, 2021
Tennessee
1 review
0 helpful votes
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I am SICK_AND TIRED OF SEEING CASH BACK POP-UP on...
October 24, 2023
Updated review

I am SICK_AND TIRED OF SEEING CASH BACK POP-UP on my screen ----shove them up your az I have over 500 books in my library---most from Alibris--larry

Date of experience: October 24, 2023

Capital one pop-ups really SUCK
August 21, 2023
Previous review

Capital one pop-ups really SUCK

Date of experience: August 21, 2023

Capital one SUCKS and their pop-ups are super annoying---yhey SUCK!

Date of experience: August 8, 2023

Capital one SUCKS
July 3, 2023
Previous review

Capital one SUCKS

Date of experience: July 2, 2023

Capitol one really sucks-----no joke
July 1, 2023
Previous review

Capitol one really sucks-----no joke

Date of experience: July 1, 2023

Capitol 1 SUCKS----+SUCKS!
June 20, 2023
Previous review

Capitol 1 SUCKS----+SUCKS!

Date of experience: May 21, 2023

Capital one sucks---I hate them ---u dont need them...
March 29, 2023
Previous review

Capital one sucks---I hate them ---u dont need them ---fire them---I have bought books from you for years ----thousands of dollars ---given your website to hundreds of people ---capital one sucks---larry

Date of experience: March 29, 2023

I hate capital one --they suck
March 21, 2023
Previous review

I hate capital one --they suck

Date of experience: March 21, 2023

I love alibris
July 30, 2022
Previous review

I love alibris

Date of experience: July 30, 2022

Never had a problem with alibris ---ever
April 14, 2022
Previous review

Never had a problem with alibris ---ever

Date of experience: April 14, 2022

Alibris is my #1 go-to source for books and video...
September 13, 2021
Previous review

Alibris is my #1 go-to source for books and video --ihave over 400 books from Alibris

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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My shipping address was wrong this time and last timeMy...
October 31, 2023
Updated review

My shipping address was wrong this time and last time
My name is Kathleen Wang and billing address and shipping adress are same for me but this app used my cousins address in Wisconsin.I have been buying books here for years phone number also wrong.
My phone *******564
Kathleen

Date of experience: October 24, 2023

Better than last time
May 24, 2023
Previous review

Better than last time

Date of experience: May 24, 2023
New York
2 reviews
0 helpful votes
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Good!
October 24, 2023

Good! The process appeared to be very quick and easy.

Date of experience: October 23, 2023
California
2 reviews
0 helpful votes
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The book I wanted didn't stay in my cart after I logged in

Date of experience: October 23, 2023
California
1 review
0 helpful votes
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Books are always as described...
October 23, 2023
Updated review

Books are always as described...in good condition.

Date of experience: October 23, 2023

Have always been happy with accuracy and pricing
April 27, 2023
Previous review

Have always been happy with accuracy and pricing.

Date of experience: April 27, 2023

Have always been very satisfied with your service
October 2, 2022
Previous review

Have always been very satisfied with your service

Date of experience: October 1, 2022

Most often find the books I want
May 23, 2022
Previous review

Most often find the books I want.

Date of experience: May 23, 2022

Quick & easy
December 5, 2021
Previous review

Quick & easy

Date of experience: December 5, 2021

Most often find what I'm looking for
February 13, 2021
Previous review

Most often find what I'm looking for.

Date of experience: February 13, 2021
California
1 review
0 helpful votes
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I am ordering two books from the same place. Shouldn't the shipping be less expensive?

Date of experience: October 23, 2023
Wisconsin
1 review
0 helpful votes
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The nature of used books is that you cannot always save on shipping because one seller doesn't have all the books I want... But they do have one -- at quite a deal!

Date of experience: October 23, 2023
Pennsylvania
1 review
0 helpful votes
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First time in a couple of years I've had a problem. The site kept rejecting my info. Finally got it to work and I love you again!

Date of experience: October 23, 2023
North Carolina
2 reviews
0 helpful votes
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Trying Alibris again after a long absence. The price looks reasonable.

Date of experience: October 23, 2023
New Jersey
3 reviews
0 helpful votes
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A quick and easy process
October 23, 2023

A quick and easy process. Books arrive shortly. All around good experience. Thank you!

Date of experience: October 23, 2023
Missouri
1 review
0 helpful votes
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Found what I was looking for at a great price. Thanks!

Date of experience: October 23, 2023
Pennsylvania
2 reviews
0 helpful votes
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The account sign-in is a big pain
November 15, 2023

The account sign-in is a big pain. I searched without signing in and tried to purchase but entering my e-mail meant that the sign in was not optional. Great. Forgot password and went through magilla and signed in. Then the cart was gone. Back to searching the books. TOO MANY PAGES AND PROCESSES TO GET TO PURCHASE!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Florida
1 review
0 helpful votes
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My orders are always on time and as specified. Fair pricing and quality

Date of experience: October 23, 2023