On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have enjoyed Alibris for years! It is my ONLY CHOICE when book, DVD and CD shopping. Their books are ALWAYS in GREAT CONDITION! Many Thanks Alibris.
I have been a loyal customer for years and have only had one issue which was resolved. Other than that, GREAT!
Love shopping Alibris. I always find the book I want.
I can easily find what I want, and it shows up at my front door!
I found the two books I wanted, ordered, and paid easily.
Easy to use and easy to find what I was looking for.
I always find what I'm looking for and appreciate the price options.
I appreciate the selection and the descriptions of books.
Everything I needed to understand about the product was easily found and ordering information was clear.
It was easy and fast with no problems. I found the book I wanted at a good price and the shipping was a little pricey but I do live in Canada so I do understand.
I was able to find my item quickly and pay for it with no problem.
Purchasing through Alibris is quick and easy. And I got a pretty good deal on the book I was looking for.
Books I wanted were easy to find. Unlike many other website, I was not obnoxiously bombarded with "suggestions".
I love this site. Economical and excellent response. Books in very good condition.
I appreciate how the page that shows available copies quickly shows condition and shipping cost with each seller, and it's automatically listed from lowest price upward. I left 2 other sites, and though I wasn't really thinking about it, it turns out it is because their pages showing all available copies were listed in another order, and I had to search to find and click an option to see the copies listed from lowest to highest price. Thank you
Am able to find books I'm looking for that are not in my neighborhood library system.
Forms are easy to fill out. Doesn't take too long.
Figured out how to use edit to update credit card info!
I was not able to get my address changed because it wouldn't allow me to!
Excellent collection of literature that continues to arm me with the pedagogical ammunition to fight the war against ignorance.
The only place I can find almost any book I desire. I do wish shipping was less expensive!
I think the shipping is too high. Even when buying numerous books from one seller, the shipping costs remain high.
Overall shopping experience is excellent. Easy to navigate website makes shopping for books a pleasure. I only wish shipping was less expensive!
Alibris.com is very easy to navigate and has an enormous selection of books.
I can always find the books that I am interested in at a great price at Alibris. Thank you!
I found the selection that I was looking for a t1/2 thee price of other sites!
Simple but large shipping window-assume east coast destination will be closer to 3 than 10 days
You guys had exactly what I was looking for at a faction of the cost elsewhere. I am very satisfied. Thank you. Sincerely Ned L Ayers ll
I loving buying book from Alibris but I always have a problem with finding how to check out! There's no shopping cart
Very good selection of good used books.
Awesome! Website is very easy to get around! Check out is even better!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members