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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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This is a good website. I've ordered from Alibris before, and it's always a great experience.
I absolutely love Alibris. Please don't go anywhere
Easy to find what I wanted, and a great price that beat other resellers.
Thank you for allowing me to pay with PayPal. I feel more secure not using a stored credit card
Awesome love it found a Chilton manual that usually cost $50 for less than $10
Very reasonable prices and books are always in good condition
Everything was fine until reaching the checkout page. Page indicated I needed to pay shipping even though I qualified for free shipping. It took an email to Customer Service to find out shipping charges would be removed at the Review page. You almost lost a customet due to this miscommunication.
A bit too complex. There is a selection/order/pay/ship routine that I found trying. To figure it out/ use it I had to spend 15 or so minutes over 3 visits. (almost gave up and tried another seller).
Good prices, good selection on my topic, efficient ordering
Brilliant - love that you had my email address and notified me that I had only shopped previously as a guest. THEN your process of just adding a password at the end - so simple. I wish more sites did likewise. Great shopping experience and I love buying used books - I'll be back.
I love shopping for books on Alibris. There is a wide selection and prices are affordable. The books are always in good condition.
I always get the books I order and they are always in the condition as described.
So far so good. Good selection, easy straightforward progress
Very convenient service for hard to find books and reasonably priced
Your coupon page had an expired coupon! I know I got an email about a sale through midnight today, but I can't find it. Would have appreciated finding it on the website.
I found titles I had searched on other sites and was unable to locate
Located title quickly and checkout went smoothly.
I should not have to agree to have feedback published
Regret shipping charges are so high, otherwise I would buy more items.
Great prices, excellent selection, always find the books that I want, website is easy to navigate and dependable shipping.
Easy, affordable way to shop for books and support small businesses.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members